Data / Consumer complaints / CNG Holdings Inc
CNG Holdings Inc: 272 CFPB consumer complaints in the last 3 years
CNG Holdings Inc drew 272 consumer complaints in the CFPB database in the three years to November 6, 2026, and 564 since 2017. The largest group, 159, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 80. The company responded on time to 95.2% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as CNG HOLDINGS INC.
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- 272Complaints, last 3 years
- 564Complaints, all years
- 95.2%Responded on time
- 0.0%Closed with relief
- 8Products
- Oct 27, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 60 |
| 2025 | 122 |
| 2024 | 83 |
| 2023 | 49 |
| 2022 | 19 |
| 2021 | 38 |
| 2020 | 34 |
| 2019 | 61 |
| 2018 | 67 |
| 2017 | 31 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 159 | 58.5% |
| Credit reporting or other personal consumer reports | 47 | 17.3% |
| Payday loan, title loan, personal loan, or advance loan | 43 | 15.8% |
| Money transfer, virtual currency, or money service | 11 | 4% |
| Debt or credit management | 5 | 1.8% |
| Checking or savings account | 3 | 1.1% |
| Credit card | 3 | 1.1% |
| Vehicle loan or lease | 1 | 0.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 80 | 29.4% |
| Took or threatened to take negative or legal action | 41 | 15.1% |
| Incorrect information on your report | 30 | 11% |
| False statements or representation | 18 | 6.6% |
| Improper use of your report | 14 | 5.1% |
| Charged fees or interest you didn't expect | 9 | 3.3% |
| Problem with a company's investigation into an existing problem | 8 | 2.9% |
| Problem with the payoff process at the end of the loan | 7 | 2.6% |
| Struggling to pay your loan | 7 | 2.6% |
| Written notification about debt | 7 | 2.6% |
| Communication tactics | 6 | 2.2% |
| Can't contact lender or servicer | 4 | 1.5% |
| Confusing or misleading advertising or marketing | 4 | 1.5% |
| Lost or stolen money order | 4 | 1.5% |
| Threatened to contact someone or share information improperly | 4 | 1.5% |
| Electronic communications | 3 | 1.1% |
| Managing an account | 3 | 1.1% |
| Problem with additional add-on products or services | 3 | 1.1% |
| Confusing or missing disclosures | 2 | 0.7% |
| Fees or interest | 2 | 0.7% |
| Identity theft protection or other monitoring services | 2 | 0.7% |
| Problem with customer service | 2 | 0.7% |
| Unauthorized withdrawals or charges | 2 | 0.7% |
| Can't stop withdrawals from your bank account | 1 | 0.4% |
| Fraud or scam | 1 | 0.4% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 272 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 69 | 25.4% |
| Michigan | 20 | 7.4% |
| Florida | 16 | 5.9% |
| California | 15 | 5.5% |
| Ohio | 14 | 5.1% |
| Georgia | 12 | 4.4% |
| New York | 10 | 3.7% |
| Pennsylvania | 9 | 3.3% |
| Illinois | 8 | 2.9% |
| South Carolina | 8 | 2.9% |
| Missouri | 7 | 2.6% |
| Alabama | 6 | 2.2% |
| Arkansas | 6 | 2.2% |
| Arizona | 6 | 2.2% |
| Maryland | 6 | 2.2% |
| New Jersey | 6 | 2.2% |
| Tennessee | 5 | 1.8% |
| Kentucky | 4 | 1.5% |
| Massachusetts | 4 | 1.5% |
| North Carolina | 4 | 1.5% |
| Wisconsin | 4 | 1.5% |
| Delaware | 3 | 1.1% |
| Indiana | 3 | 1.1% |
| Louisiana | 3 | 1.1% |
| Connecticut | 2 | 0.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Money transfer, virtual currency, or money service | Lost or stolen money order | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Money transfer, virtual currency, or money service | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 22, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 15, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 9, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| May 29, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| May 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| April 21, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| April 21, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| April 17, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| April 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 12, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| April 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 24, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 23, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| March 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 16, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| March 12, 2026 | Money transfer, virtual currency, or money service | Wrong amount charged or received | Closed with explanation | consumerfinance.gov |
| February 24, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| February 23, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 7, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| February 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 2, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| January 31, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Consumer complaints in Texas
- Consumer complaints in Michigan
- Consumer complaints in Florida
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.