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Data / Consumer complaints / Bridgecrest Acceptance Corporation

Bridgecrest Acceptance Corporation: 5,480 CFPB consumer complaints in the last 3 years

Bridgecrest Acceptance Corporation drew 5,480 consumer complaints in the CFPB database in the three years to November 6, 2026, and 7,928 since 2016. The largest group, 2,220, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 1,418. The company responded on time to 98.7% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Georgia
  • 5,480Complaints, last 3 years
  • 7,928Complaints, all years
  • 98.7%Responded on time
  • 0.0%Closed with relief
  • 10Products
  • Nov 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 61,993
20252,215
20241,157
2023843
2022603
2021450
2020256
2019155
2018131
201780
201645

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports2,22040.5%
Vehicle loan or lease2,21240.4%
Debt collection99918.2%
Payday loan, title loan, personal loan, or advance loan160.3%
Credit card130.2%
Debt or credit management90.2%
Money transfer, virtual currency, or money service50.1%
Checking or savings account40.1%
Mortgage10.1%
Prepaid card10.1%

Issues

IssueComplaintsShare
Incorrect information on your report1,41825.9%
Repossession81314.8%
Managing the loan or lease69512.7%
Problem with a company's investigation into an existing problem59410.8%
Attempts to collect debt not owed4347.9%
Improper use of your report4347.9%
Took or threatened to take negative or legal action2404.4%
Problems at the end of the loan or lease2184%
False statements or representation1683.1%
Getting a loan or lease1282.3%
Written notification about debt1132.1%
Struggling to pay your loan1112%
Communication tactics250.5%
Credit monitoring or identity theft protection services170.3%
Electronic communications110.2%
Threatened to contact someone or share information improperly80.1%
Unable to get your credit report or credit score60.1%
Problem with the payoff process at the end of the loan50.1%
Problem when making payments40.1%
Problem with a company's investigation into an existing issue40.1%
Problem with a lender or other company charging your account30.1%
Problem with fraud alerts or security freezes30.1%
Unexpected or other fees30.1%
Charged fees or interest you didn't expect20.1%
Charged upfront or unexpected fees20.1%

How the company responded

Company responseComplaintsShare
Closed with explanation5,26896.1%
In progress2123.9%

States

StateComplaintsShare
Georgia70712.9%
Texas69212.6%
Florida55210.1%
California3917.1%
North Carolina3135.7%
Pennsylvania2474.5%
Illinois2123.9%
South Carolina2023.7%
Maryland1592.9%
Ohio1432.6%
New York1372.5%
Virginia1362.5%
Michigan1292.4%
Arizona1262.3%
Nevada1262.3%
Alabama1222.2%
Tennessee1202.2%
New Jersey1122%
Indiana861.6%
Missouri841.5%
Mississippi681.2%
Louisiana621.1%
Colorado541%
District of Columbia531%
Connecticut510.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 26, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 24, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 24, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 24, 2026Vehicle loan or leaseStruggling to pay your loanIn progressconsumerfinance.gov
October 24, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 24, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 24, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseIncorrect information on your reportIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
October 23, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseIncorrect information on your reportIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseIncorrect information on your reportIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseGetting a loan or leaseIn progressconsumerfinance.gov
October 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 22, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 22, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanIn progressconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 22, 2026Vehicle loan or leaseIncorrect information on your reportIn progressconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 21, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 21, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 20, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 20, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 20, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 19, 2026Debt collectionFalse statements or representationIn progressconsumerfinance.gov
October 19, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 19, 2026Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 19, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 19, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.