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Data / Consumer complaints / Birchwood Credit Services, Inc. / Credit reporting or other personal consumer reports

Birchwood Credit Services, Inc.: 42 CFPB complaints about credit reporting or other personal consumer reports, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Birchwood Credit Services, Inc. drew 42 consumer complaints about credit reporting or other personal consumer reports in the CFPB database in the three years to November 6, 2026, 95.5% of its 44 complaints in that time. The most common issue was “Improper use of your report”. The company responded on time to 61.9% of them, and 0.0% closed with monetary or other relief.

The request: Watch Birchwood Credit Services, Inc.: each new CFPB complaint about credit reporting or other personal consumer reports by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet credit reporting or other personal consumer reports in Florida

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 42Complaints, last 3 years
  • 95.5%Share of the company's complaints
  • 61.9%Responded on time
  • 0.0%Closed with relief
  • Apr 25, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202649.5%
12 months to Nov 6, 20252252.4%
12 months to Nov 6, 20241638.1%

Issues

IssueComplaintsShare
Improper use of your report3173.8%
Incorrect information on your report921.4%
Problem with a company's investigation into an existing issue12.4%
Problem with fraud alerts or security freezes12.4%

How the company responded

Company responseComplaintsShare
Closed with explanation2866.7%
Untimely response1433.3%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida819%
New Jersey716.7%
Georgia614.3%
Illinois37.1%
North Carolina37.1%
Texas37.1%
Massachusetts24.8%
New York24.8%
South Carolina24.8%
Arkansas12.4%
Connecticut12.4%
Michigan12.4%
Ohio12.4%
Puerto Rico12.4%
Virginia12.4%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
April 25, 2026Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
April 7, 2026Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
December 11, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
November 25, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
October 31, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
October 16, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
October 2, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
September 1, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
August 26, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
July 1, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 6, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
May 29, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
May 6, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
May 2, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
April 26, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 8, 2025Credit reporting or other personal consumer reportsProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
April 2, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
March 28, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 5, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 4, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issueClosed with explanationconsumerfinance.gov
February 20, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 4, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 4, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 19, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 12, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.