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Data / Consumer complaints / Birchwood Credit Services, Inc.

Birchwood Credit Services, Inc.: 44 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Birchwood Credit Services, Inc. drew 44 consumer complaints in the CFPB database in the three years to November 6, 2026, and 81 since 2018. The largest group, 42, was about credit reporting or other personal consumer reports, and the most common issue was “Improper use of your report” with 31. The company responded on time to 59.1% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Birchwood Credit Services, Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Florida

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 44Complaints, last 3 years
  • 81Complaints, all years
  • 59.1%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Jul 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 63
202524
202416
20237
202214
20215
20208
20193
20181

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports4295.5%
Debt collection24.5%

Issues

IssueComplaintsShare
Improper use of your report3170.5%
Incorrect information on your report920.5%
Attempts to collect debt not owed12.3%
False statements or representation12.3%
Problem with a company's investigation into an existing issue12.3%
Problem with fraud alerts or security freezes12.3%

How the company responded

Company responseComplaintsShare
Closed with explanation2863.6%
Untimely response1636.4%

States

StateComplaintsShare
Florida818.2%
New Jersey818.2%
Georgia613.6%
Texas49.1%
Illinois36.8%
North Carolina36.8%
Massachusetts24.5%
New York24.5%
South Carolina24.5%
Arkansas12.3%
Connecticut12.3%
Michigan12.3%
Ohio12.3%
Puerto Rico12.3%
Virginia12.3%

Latest 44 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
July 3, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
April 25, 2026Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
April 7, 2026Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
December 11, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
November 25, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
October 31, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
October 16, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
October 2, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
September 1, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
August 26, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
August 4, 2025Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
July 1, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 6, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
May 29, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
May 6, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
May 2, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
April 26, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 8, 2025Credit reporting or other personal consumer reportsProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
April 2, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
March 28, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 5, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 4, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issueClosed with explanationconsumerfinance.gov
February 20, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 4, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 4, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 19, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 12, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
December 21, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 27, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 23, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 14, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 27, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 7, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 19, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 1, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 27, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 20, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 2, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 29, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 19, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 11, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 2, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 2, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 12, 2023Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.