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Data / Consumer complaints / ADP Inc. / Credit reporting or other personal consumer reports

ADP Inc.: 48 CFPB complaints about credit reporting or other personal consumer reports, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

ADP Inc. drew 48 consumer complaints about credit reporting or other personal consumer reports in the CFPB database in the three years to November 6, 2026, 7.7% of its 625 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 89.6% of them, and 0.0% closed with monetary or other relief.

The request: Watch ADP Inc.: each new CFPB complaint about credit reporting or other personal consumer reports by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet credit reporting or other personal consumer reports in Florida

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 48Complaints, last 3 years
  • 7.7%Share of the company's complaints
  • 89.6%Responded on time
  • 0.0%Closed with relief
  • Oct 12, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261429.2%
12 months to Nov 6, 20251837.5%
12 months to Nov 6, 20241633.3%

Issues

IssueComplaintsShare
Incorrect information on your report2041.7%
Improper use of your report1327.1%
Problem with a company's investigation into an existing issue918.8%
Problem with fraud alerts or security freezes48.3%
Credit monitoring or identity theft protection services12.1%
Identity theft protection or other monitoring services12.1%

How the company responded

Company responseComplaintsShare
Closed with explanation48100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida714.6%
Illinois48.3%
New York48.3%
Kansas36.2%
Pennsylvania36.2%
Texas36.2%
Virginia36.2%
California24.2%
New Jersey24.2%
Arizona12.1%
Georgia12.1%
Idaho12.1%
Indiana12.1%
Kentucky12.1%
Louisiana12.1%
Maryland12.1%
Michigan12.1%
Minnesota12.1%
Missouri12.1%
Mississippi12.1%
North Carolina12.1%
New Mexico12.1%
South Carolina12.1%
Tennessee12.1%
Utah12.1%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 12, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 6, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issueClosed with explanationconsumerfinance.gov
June 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 12, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 19, 2026Credit reporting or other personal consumer reportsProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
May 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 12, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 15, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issueClosed with explanationconsumerfinance.gov
March 12, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 10, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 30, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 29, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 20, 2025Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
August 28, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 26, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 3, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 22, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issueClosed with explanationconsumerfinance.gov
July 16, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issueClosed with explanationconsumerfinance.gov
June 25, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issueClosed with explanationconsumerfinance.gov
May 20, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issueClosed with explanationconsumerfinance.gov
May 7, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 23, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 14, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 7, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.