Data / Consumer complaints / Activehours / Payday loan, title loan, personal loan, or advance loan
Activehours: 111 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Activehours drew 111 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 66.9% of its 166 complaints in that time. The most common issue was “Issues with repayment”. The company responded on time to 99.1% of them, and 13.5% closed with monetary or other relief.
The request: Watch Activehours: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 111Complaints, last 3 years
- 66.9%Share of the company's complaints
- 99.1%Responded on time
- 13.5%Closed with relief
- Oct 24, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 57 | 51.4% |
| 12 months to Nov 6, 2025 | 46 | 41.4% |
| 12 months to Nov 6, 2024 | 8 | 7.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Issues with repayment | 23 | 20.7% |
| Can't stop withdrawals from your bank account | 19 | 17.1% |
| Money was taken from your bank account on the wrong day or for the wrong amount | 16 | 14.4% |
| Confusing or missing disclosures | 11 | 9.9% |
| Charged fees or interest you didn't expect | 9 | 8.1% |
| Problems receiving the advance | 5 | 4.5% |
| Received a loan you didn't apply for | 5 | 4.5% |
| Unexpected fees | 4 | 3.6% |
| Can't contact lender or servicer | 3 | 2.7% |
| Confusing or misleading advertising or marketing | 3 | 2.7% |
| Loan payment wasn't credited to your account | 3 | 2.7% |
| Problem with the payoff process at the end of the loan | 3 | 2.7% |
| Was approved for a loan, but didn't receive the money | 3 | 2.7% |
| Struggling to pay your loan | 2 | 1.8% |
| Getting a line of credit | 1 | 0.9% |
| Problem with cash advance | 1 | 0.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 96 | 86.5% |
| Closed with monetary relief | 15 | 13.5% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| New York | 13 | 11.7% |
| California | 8 | 7.2% |
| Florida | 7 | 6.3% |
| Maryland | 7 | 6.3% |
| Texas | 7 | 6.3% |
| Georgia | 5 | 4.5% |
| Illinois | 5 | 4.5% |
| Kentucky | 5 | 4.5% |
| North Carolina | 5 | 4.5% |
| Pennsylvania | 5 | 4.5% |
| Arizona | 4 | 3.6% |
| Ohio | 4 | 3.6% |
| Missouri | 3 | 2.7% |
| Tennessee | 3 | 2.7% |
| Wisconsin | 3 | 2.7% |
| Arkansas | 2 | 1.8% |
| Idaho | 2 | 1.8% |
| Massachusetts | 2 | 1.8% |
| Minnesota | 2 | 1.8% |
| Oregon | 2 | 1.8% |
| South Carolina | 2 | 1.8% |
| Virginia | 2 | 1.8% |
| Colorado | 1 | 0.9% |
| Iowa | 1 | 0.9% |
| Indiana | 1 | 0.9% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problems receiving the advance | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| September 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with cash advance | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Received a loan you didn't apply for | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| August 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Problems receiving the advance | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| August 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problems receiving the advance | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with explanation | consumerfinance.gov |
| July 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| June 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with explanation | consumerfinance.gov |
| June 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| April 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Activehours complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.