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Data / Consumer complaints / Activehours / Payday loan, title loan, personal loan, or advance loan

Activehours: 111 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Activehours drew 111 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 66.9% of its 166 complaints in that time. The most common issue was “Issues with repayment”. The company responded on time to 99.1% of them, and 13.5% closed with monetary or other relief.

The request: Watch Activehours: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 111Complaints, last 3 years
  • 66.9%Share of the company's complaints
  • 99.1%Responded on time
  • 13.5%Closed with relief
  • Oct 24, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20265751.4%
12 months to Nov 6, 20254641.4%
12 months to Nov 6, 202487.2%

Issues

IssueComplaintsShare
Issues with repayment2320.7%
Can't stop withdrawals from your bank account1917.1%
Money was taken from your bank account on the wrong day or for the wrong amount1614.4%
Confusing or missing disclosures119.9%
Charged fees or interest you didn't expect98.1%
Problems receiving the advance54.5%
Received a loan you didn't apply for54.5%
Unexpected fees43.6%
Can't contact lender or servicer32.7%
Confusing or misleading advertising or marketing32.7%
Loan payment wasn't credited to your account32.7%
Problem with the payoff process at the end of the loan32.7%
Was approved for a loan, but didn't receive the money32.7%
Struggling to pay your loan21.8%
Getting a line of credit10.9%
Problem with cash advance10.9%

How the company responded

Company responseComplaintsShare
Closed with explanation9686.5%
Closed with monetary relief1513.5%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
New York1311.7%
California87.2%
Florida76.3%
Maryland76.3%
Texas76.3%
Georgia54.5%
Illinois54.5%
Kentucky54.5%
North Carolina54.5%
Pennsylvania54.5%
Arizona43.6%
Ohio43.6%
Missouri32.7%
Tennessee32.7%
Wisconsin32.7%
Arkansas21.8%
Idaho21.8%
Massachusetts21.8%
Minnesota21.8%
Oregon21.8%
South Carolina21.8%
Virginia21.8%
Colorado10.9%
Iowa10.9%
Indiana10.9%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 24, 2026Payday loan, title loan, personal loan, or advance loanProblems receiving the advanceClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
October 5, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
September 29, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
September 27, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 18, 2026Payday loan, title loan, personal loan, or advance loanProblem with cash advanceClosed with explanationconsumerfinance.gov
September 17, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
September 16, 2026Payday loan, title loan, personal loan, or advance loanReceived a loan you didn't apply forClosed with explanationconsumerfinance.gov
September 4, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with explanationconsumerfinance.gov
August 20, 2026Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
August 20, 2026Payday loan, title loan, personal loan, or advance loanConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
August 11, 2026Payday loan, title loan, personal loan, or advance loanProblems receiving the advanceClosed with explanationconsumerfinance.gov
August 6, 2026Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
August 1, 2026Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
July 28, 2026Payday loan, title loan, personal loan, or advance loanProblems receiving the advanceClosed with explanationconsumerfinance.gov
July 14, 2026Payday loan, title loan, personal loan, or advance loanMoney was taken from your bank account on the wrong day or for the wrong amountClosed with explanationconsumerfinance.gov
July 13, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
June 30, 2026Payday loan, title loan, personal loan, or advance loanMoney was taken from your bank account on the wrong day or for the wrong amountClosed with explanationconsumerfinance.gov
June 26, 2026Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
June 16, 2026Payday loan, title loan, personal loan, or advance loanMoney was taken from your bank account on the wrong day or for the wrong amountClosed with explanationconsumerfinance.gov
June 4, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with explanationconsumerfinance.gov
April 27, 2026Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
April 27, 2026Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
April 27, 2026Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
April 22, 2026Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.