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Data / Consumer complaints / Acima Credit, LLC / Payday loan, title loan, personal loan, or advance loan

Acima Credit, LLC: 481 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Acima Credit, LLC drew 481 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 19.5% of its 2,461 complaints in that time. The most common issue was “Charged fees or interest you didn't expect”. The company responded on time to 99.8% of them, and 15.6% closed with monetary or other relief.

The request: Watch Acima Credit, LLC: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 481Complaints, last 3 years
  • 19.5%Share of the company's complaints
  • 99.8%Responded on time
  • 15.6%Closed with relief
  • Nov 3, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202619640.7%
12 months to Nov 6, 202520843.2%
12 months to Nov 6, 20247716%

Issues

IssueComplaintsShare
Charged fees or interest you didn't expect19640.7%
Problem with the payoff process at the end of the loan8016.6%
Problem when making payments6513.5%
Problem with additional add-on products or services387.9%
Getting the loan336.9%
Struggling to pay your loan275.6%
Incorrect information on your report163.3%
Improper use of your report61.2%
Problem with a company's investigation into an existing problem61.2%
Getting a line of credit40.8%
Can't contact lender or servicer20.4%
Credit monitoring or identity theft protection services20.4%
Unexpected fees20.4%
Can't stop withdrawals from your bank account10.2%
Credit limit changed10.2%
Loan payment wasn't credited to your account10.2%
Received a loan you didn't apply for10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation40684.4%
Closed with monetary relief418.5%
Closed with non-monetary relief347.1%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas9219.1%
Florida398.1%
New York367.5%
California326.7%
Georgia265.4%
Arizona234.8%
Illinois224.6%
Ohio194%
North Carolina142.9%
Pennsylvania142.9%
Missouri112.3%
Alabama102.1%
Kentucky102.1%
Virginia102.1%
Louisiana91.9%
Maryland91.9%
Michigan91.9%
Arkansas71.5%
Indiana71.5%
Mississippi71.5%
Nevada71.5%
Tennessee71.5%
Colorado61.2%
Massachusetts61.2%
Washington61.2%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 3, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 27, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with monetary reliefconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 17, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 17, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with monetary reliefconsumerfinance.gov
October 15, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with non-monetary reliefconsumerfinance.gov
October 14, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 10, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 29, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with non-monetary reliefconsumerfinance.gov
September 29, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
September 29, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 26, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 18, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
September 16, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 16, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 16, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
September 10, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 9, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 4, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with non-monetary reliefconsumerfinance.gov
September 4, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with monetary reliefconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.