Data / Consumer complaints / Acima Credit, LLC
Acima Credit, LLC: 2,461 CFPB consumer complaints in the last 3 years
Acima Credit, LLC drew 2,461 consumer complaints in the CFPB database in the three years to November 6, 2026, and 3,970 since 2017. The largest group, 1,029, was about debt collection, and the most common issue was “Incorrect information on your report” with 356. The company responded on time to 99.8% of the complaints, and 10.1% closed with monetary or other relief. The CFPB records the company as ACIMA CREDIT, LLC.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 2,461Complaints, last 3 years
- 3,970Complaints, all years
- 99.8%Responded on time
- 10.1%Closed with relief
- 9Products
- Nov 5, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 656 |
| 2025 | 1,048 |
| 2024 | 710 |
| 2023 | 367 |
| 2022 | 400 |
| 2021 | 466 |
| 2020 | 184 |
| 2019 | 72 |
| 2018 | 51 |
| 2017 | 16 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 1,029 | 41.8% |
| Credit reporting or other personal consumer reports | 770 | 31.3% |
| Payday loan, title loan, personal loan, or advance loan | 481 | 19.5% |
| Credit card | 100 | 4.1% |
| Vehicle loan or lease | 30 | 1.2% |
| Checking or savings account | 27 | 1.1% |
| Debt or credit management | 21 | 0.9% |
| Mortgage | 2 | 0.1% |
| Money transfer, virtual currency, or money service | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 356 | 14.5% |
| Attempts to collect debt not owed | 350 | 14.2% |
| Took or threatened to take negative or legal action | 306 | 12.4% |
| Improper use of your report | 240 | 9.8% |
| Problem with a company's investigation into an existing problem | 208 | 8.5% |
| Charged fees or interest you didn't expect | 196 | 8% |
| False statements or representation | 146 | 5.9% |
| Written notification about debt | 105 | 4.3% |
| Problem with the payoff process at the end of the loan | 80 | 3.3% |
| Problem when making payments | 71 | 2.9% |
| Communication tactics | 56 | 2.3% |
| Threatened to contact someone or share information improperly | 45 | 1.8% |
| Problem with additional add-on products or services | 38 | 1.5% |
| Getting the loan | 33 | 1.3% |
| Struggling to pay your loan | 27 | 1.1% |
| Electronic communications | 21 | 0.9% |
| Problem with a lender or other company charging your account | 21 | 0.9% |
| Problem with a purchase shown on your statement | 19 | 0.8% |
| Fees or interest | 17 | 0.7% |
| Advertising and marketing, including promotional offers | 13 | 0.5% |
| Getting a credit card | 13 | 0.5% |
| Managing the loan or lease | 12 | 0.5% |
| Confusing or missing disclosures | 9 | 0.4% |
| Other features, terms, or problems | 9 | 0.4% |
| Credit monitoring or identity theft protection services | 8 | 0.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 2,213 | 89.9% |
| Closed with non-monetary relief | 192 | 7.8% |
| Closed with monetary relief | 56 | 2.3% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 407 | 16.5% |
| Georgia | 227 | 9.2% |
| California | 203 | 8.2% |
| Florida | 199 | 8.1% |
| New York | 159 | 6.5% |
| North Carolina | 146 | 5.9% |
| Pennsylvania | 89 | 3.6% |
| Illinois | 87 | 3.5% |
| Maryland | 76 | 3.1% |
| Arizona | 74 | 3% |
| Ohio | 64 | 2.6% |
| South Carolina | 57 | 2.3% |
| Michigan | 55 | 2.2% |
| Tennessee | 53 | 2.2% |
| Alabama | 44 | 1.8% |
| Indiana | 42 | 1.7% |
| Louisiana | 41 | 1.7% |
| Massachusetts | 40 | 1.6% |
| Virginia | 40 | 1.6% |
| Missouri | 39 | 1.6% |
| Nevada | 34 | 1.4% |
| Mississippi | 26 | 1.1% |
| Oklahoma | 24 | 1% |
| Arkansas | 23 | 0.9% |
| Colorado | 22 | 0.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| October 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with monetary relief | consumerfinance.gov |
| October 26, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Credit card | Advertising and marketing, including promotional offers | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Debt or credit management | Problem with customer service | Closed with non-monetary relief | consumerfinance.gov |
| October 21, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with monetary relief | consumerfinance.gov |
| October 16, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with non-monetary relief | consumerfinance.gov |
| October 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| October 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Vehicle loan or lease | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with non-monetary relief | consumerfinance.gov |
| October 6, 2026 | Debt or credit management | Problem with customer service | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with non-monetary relief | consumerfinance.gov |
| September 29, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Credit card complaints
- Consumer complaints in Texas
- Consumer complaints in Georgia
- Consumer complaints in California
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.