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Data / Consumer complaints / Acima Credit, LLC

Acima Credit, LLC: 2,461 CFPB consumer complaints in the last 3 years

Acima Credit, LLC drew 2,461 consumer complaints in the CFPB database in the three years to November 6, 2026, and 3,970 since 2017. The largest group, 1,029, was about debt collection, and the most common issue was “Incorrect information on your report” with 356. The company responded on time to 99.8% of the complaints, and 10.1% closed with monetary or other relief. The CFPB records the company as ACIMA CREDIT, LLC.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 2,461Complaints, last 3 years
  • 3,970Complaints, all years
  • 99.8%Responded on time
  • 10.1%Closed with relief
  • 9Products
  • Nov 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6656
20251,048
2024710
2023367
2022400
2021466
2020184
201972
201851
201716

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report35614.5%
Attempts to collect debt not owed35014.2%
Took or threatened to take negative or legal action30612.4%
Improper use of your report2409.8%
Problem with a company's investigation into an existing problem2088.5%
Charged fees or interest you didn't expect1968%
False statements or representation1465.9%
Written notification about debt1054.3%
Problem with the payoff process at the end of the loan803.3%
Problem when making payments712.9%
Communication tactics562.3%
Threatened to contact someone or share information improperly451.8%
Problem with additional add-on products or services381.5%
Getting the loan331.3%
Struggling to pay your loan271.1%
Electronic communications210.9%
Problem with a lender or other company charging your account210.9%
Problem with a purchase shown on your statement190.8%
Fees or interest170.7%
Advertising and marketing, including promotional offers130.5%
Getting a credit card130.5%
Managing the loan or lease120.5%
Confusing or missing disclosures90.4%
Other features, terms, or problems90.4%
Credit monitoring or identity theft protection services80.3%

How the company responded

Company responseComplaintsShare
Closed with explanation2,21389.9%
Closed with non-monetary relief1927.8%
Closed with monetary relief562.3%

States

StateComplaintsShare
Texas40716.5%
Georgia2279.2%
California2038.2%
Florida1998.1%
New York1596.5%
North Carolina1465.9%
Pennsylvania893.6%
Illinois873.5%
Maryland763.1%
Arizona743%
Ohio642.6%
South Carolina572.3%
Michigan552.2%
Tennessee532.2%
Alabama441.8%
Indiana421.7%
Louisiana411.7%
Massachusetts401.6%
Virginia401.6%
Missouri391.6%
Nevada341.4%
Mississippi261.1%
Oklahoma241%
Arkansas230.9%
Colorado220.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 3, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 2, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 1, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
November 1, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
October 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 27, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with monetary reliefconsumerfinance.gov
October 26, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 24, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 21, 2026Debt or credit managementProblem with customer serviceClosed with non-monetary reliefconsumerfinance.gov
October 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 17, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 17, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
October 17, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with monetary reliefconsumerfinance.gov
October 16, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 15, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with non-monetary reliefconsumerfinance.gov
October 14, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with non-monetary reliefconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 10, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 7, 2026Vehicle loan or leaseProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 6, 2026Credit cardProblem with a purchase shown on your statementClosed with non-monetary reliefconsumerfinance.gov
October 6, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
October 5, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 2, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 29, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with non-monetary reliefconsumerfinance.gov
September 29, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
September 29, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
September 29, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.