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Data / Consumer complaints / Abra

Abra: 79 CFPB consumer complaints in the last 3 years

Abra drew 79 consumer complaints in the CFPB database in the three years to November 6, 2026, and 100 since 2021. The largest group, 77, was about money transfer, virtual currency, or money service, and the most common issue was “Money was not available when promised” with 30. The company responded on time to 25.3% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 79Complaints, last 3 years
  • 100Complaints, all years
  • 25.3%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Oct 16, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 615
202545
202418
20237
202212
20213

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Money transfer, virtual currency, or money service7797.5%
Checking or savings account11.3%
Payday loan, title loan, personal loan, or advance loan11.3%

Issues

IssueComplaintsShare
Money was not available when promised3038%
Fraud or scam2329.1%
Other transaction problem1519%
Trouble accessing funds in your mobile or digital wallet67.6%
Managing an account11.3%
Managing, opening, or closing your mobile wallet account11.3%
Other service problem11.3%
Problem with customer service11.3%
Property was sold11.3%

How the company responded

Company responseComplaintsShare
Closed with explanation4557%
Untimely response3240.5%
In progress22.5%

States

StateComplaintsShare
California67.6%
Texas45.1%
Illinois33.8%
Mississippi22.5%
Alabama11.3%
Colorado11.3%
Florida11.3%
Georgia11.3%
Hawaii11.3%
Iowa11.3%
Louisiana11.3%
Minnesota11.3%
North Carolina11.3%
New Jersey11.3%
Nevada11.3%
Ohio11.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 16, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
August 19, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
August 8, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
July 25, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
July 25, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
July 2, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
June 30, 2026Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
June 23, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
May 13, 2026Money transfer, virtual currency, or money serviceOther transaction problemUntimely responseconsumerfinance.gov
May 6, 2026Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
April 16, 2026Money transfer, virtual currency, or money serviceOther transaction problemUntimely responseconsumerfinance.gov
April 7, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletUntimely responseconsumerfinance.gov
January 26, 2026Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
January 25, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
January 22, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
December 12, 2025Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
December 7, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
November 21, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
November 20, 2025Checking or savings accountManaging an accountUntimely responseconsumerfinance.gov
October 6, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 29, 2025Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
September 24, 2025Money transfer, virtual currency, or money serviceFraud or scamIn progressconsumerfinance.gov
September 12, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 27, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
August 23, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
August 20, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
August 15, 2025Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
August 15, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
August 14, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
August 14, 2025Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
August 13, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 13, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 13, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 12, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
August 10, 2025Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
August 8, 2025Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
August 1, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 30, 2025Money transfer, virtual currency, or money serviceOther transaction problemUntimely responseconsumerfinance.gov
July 30, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 29, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
July 29, 2025Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
July 20, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
July 18, 2025Money transfer, virtual currency, or money serviceProblem with customer serviceUntimely responseconsumerfinance.gov
July 17, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
July 16, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
July 16, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
July 16, 2025Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletUntimely responseconsumerfinance.gov
July 15, 2025Money transfer, virtual currency, or money serviceOther transaction problemUntimely responseconsumerfinance.gov
July 14, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
July 14, 2025Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountUntimely responseconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.