Data / Consumer complaints / 1st Franklin Financial Corporation
1st Franklin Financial Corporation: 557 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
1st Franklin Financial Corporation drew 557 consumer complaints in the CFPB database in the three years to November 6, 2026, and 887 since 2013. The largest group, 224, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 133. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
The request: Watch 1st Franklin Financial Corporation: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 557Complaints, last 3 years
- 887Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 6Products
- Nov 4, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 237 |
| 2025 | 202 |
| 2024 | 112 |
| 2023 | 70 |
| 2022 | 65 |
| 2021 | 41 |
| 2020 | 32 |
| 2019 | 27 |
| 2018 | 34 |
| 2017 | 19 |
| 2016 | 10 |
| 2015 | 17 |
| 2014 | 16 |
| 2013 | 5 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 224 | 40.2% |
| Debt collection | 223 | 40% |
| Payday loan, title loan, personal loan, or advance loan | 99 | 17.8% |
| Vehicle loan or lease | 5 | 0.9% |
| Credit card | 4 | 0.7% |
| Money transfer, virtual currency, or money service | 2 | 0.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 133 | 23.9% |
| Attempts to collect debt not owed | 109 | 19.6% |
| Improper use of your report | 74 | 13.3% |
| Took or threatened to take negative or legal action | 66 | 11.8% |
| Problem with a company's investigation into an existing problem | 48 | 8.6% |
| Struggling to pay your loan | 24 | 4.3% |
| Written notification about debt | 19 | 3.4% |
| False statements or representation | 18 | 3.2% |
| Problem when making payments | 16 | 2.9% |
| Charged fees or interest you didn't expect | 11 | 2% |
| Communication tactics | 6 | 1.1% |
| Problem with additional add-on products or services | 6 | 1.1% |
| Problem with the payoff process at the end of the loan | 5 | 0.9% |
| Threatened to contact someone or share information improperly | 4 | 0.7% |
| Getting a line of credit | 3 | 0.5% |
| Credit monitoring or identity theft protection services | 2 | 0.4% |
| Fraud or scam | 2 | 0.4% |
| Getting the loan | 2 | 0.4% |
| Managing the loan or lease | 2 | 0.4% |
| Electronic communications | 1 | 0.2% |
| Getting a credit card | 1 | 0.2% |
| Issues with repayment | 1 | 0.2% |
| Other features, terms, or problems | 1 | 0.2% |
| Problem with a company's investigation into an existing issue | 1 | 0.2% |
| Repossession | 1 | 0.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 557 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Georgia | 185 | 33.2% |
| South Carolina | 101 | 18.1% |
| Alabama | 68 | 12.2% |
| Mississippi | 63 | 11.3% |
| Louisiana | 40 | 7.2% |
| Texas | 37 | 6.6% |
| Tennessee | 18 | 3.2% |
| Virginia | 12 | 2.2% |
| North Carolina | 7 | 1.3% |
| Florida | 6 | 1.1% |
| Kentucky | 5 | 0.9% |
| California | 3 | 0.5% |
| Arkansas | 2 | 0.4% |
| New Mexico | 2 | 0.4% |
| New York | 2 | 0.4% |
| Indiana | 1 | 0.2% |
| Massachusetts | 1 | 0.2% |
| Maryland | 1 | 0.2% |
| Rhode Island | 1 | 0.2% |
| South Dakota | 1 | 0.2% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 7, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| August 31, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 9, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 9, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Vehicle loan or lease complaints
- Consumer complaints in Georgia
- Consumer complaints in South Carolina
- Consumer complaints in Alabama
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.