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Data / Consumer complaints / Westlake Services, LLC / Credit card

Westlake Services, LLC: 34 CFPB complaints about credit card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Westlake Services, LLC drew 34 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 0.4% of its 9,675 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

The request: Watch Westlake Services, LLC: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 34Complaints, last 3 years
  • 0.4%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • Nov 4, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 2026823.5%
12 months to Nov 6, 20251132.4%
12 months to Nov 6, 20241544.1%

Issues

IssueComplaintsShare
Incorrect information on your report1132.4%
Getting a credit card617.6%
Problem when making payments514.7%
Advertising and marketing, including promotional offers38.8%
Other features, terms, or problems38.8%
Problem with a company's investigation into an existing problem25.9%
Fees or interest12.9%
Improper use of your report12.9%
Problem with a purchase shown on your statement12.9%
Struggling to pay your bill12.9%

How the company responded

Company responseComplaintsShare
Closed with explanation34100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida1029.4%
Illinois514.7%
California38.8%
Pennsylvania38.8%
Colorado25.9%
Georgia25.9%
New York25.9%
Texas25.9%
Minnesota12.9%
Nebraska12.9%
New Jersey12.9%
Ohio12.9%
South Carolina12.9%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 4, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 3, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
August 20, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
August 13, 2026Credit cardImproper use of your reportClosed with explanationconsumerfinance.gov
July 30, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
July 7, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
June 24, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
February 24, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 25, 2025Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
July 7, 2025Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
July 7, 2025Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
July 3, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 30, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 21, 2025Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
April 13, 2025Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
April 7, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 15, 2025Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
November 16, 2024Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
November 15, 2024Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
November 3, 2024Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
August 11, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
July 21, 2024Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
May 29, 2024Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 23, 2024Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 21, 2024Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.