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Data / Consumer complaints / VW Credit

VW Credit: 1,392 CFPB consumer complaints in the last 3 years

VW Credit drew 1,392 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,670 since 2012. The largest group, 673, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 444. The company responded on time to 99.9% of the complaints, and 14.4% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in California
  • 1,392Complaints, last 3 years
  • 2,670Complaints, all years
  • 99.9%Responded on time
  • 14.4%Closed with relief
  • 7Products
  • Oct 31, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6474
2025530
2024342
2023271
2022182
2021210
2020156
2019111
201894
2017110
201684
201551
201428
201323
20124

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports67348.3%
Vehicle loan or lease52437.6%
Debt collection18413.2%
Credit card80.6%
Debt or credit management10.1%
Money transfer, virtual currency, or money service10.1%
Payday loan, title loan, personal loan, or advance loan10.1%

Issues

IssueComplaintsShare
Incorrect information on your report44431.9%
Improper use of your report17112.3%
Problem with a company's investigation into an existing problem15711.3%
Problems at the end of the loan or lease14410.3%
Managing the loan or lease1339.6%
Repossession765.5%
Attempts to collect debt not owed634.5%
Took or threatened to take negative or legal action624.5%
Getting a loan or lease503.6%
Written notification about debt302.2%
False statements or representation241.7%
Struggling to pay your loan181.3%
Credit monitoring or identity theft protection services80.6%
Communication tactics40.3%
Getting a credit card20.1%
Unable to get your credit report or credit score20.1%
Confusing or missing disclosures10.1%
Getting the loan10.1%
Problem with customer service10.1%
Threatened to contact someone or share information improperly10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation1,18385%
Closed with non-monetary relief1389.9%
Closed with monetary relief624.5%
In progress90.6%

States

StateComplaintsShare
California23817.1%
Florida20414.7%
Texas16411.8%
Georgia987%
New York876.2%
Illinois684.9%
New Jersey634.5%
Pennsylvania483.4%
North Carolina362.6%
Virginia332.4%
Arizona322.3%
Ohio292.1%
Maryland271.9%
Missouri271.9%
Massachusetts251.8%
Colorado181.3%
South Carolina181.3%
Alabama151.1%
Louisiana130.9%
Michigan130.9%
Mississippi130.9%
Nevada120.9%
Washington120.9%
Connecticut90.6%
Tennessee90.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 31, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 27, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
October 26, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 26, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 23, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 21, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 20, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 20, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 20, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with non-monetary reliefconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 19, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionCommunication tacticsIn progressconsumerfinance.gov
October 17, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
October 15, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 13, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with monetary reliefconsumerfinance.gov
October 13, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 11, 2026Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 6, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 6, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
October 6, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
October 5, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 3, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 3, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 2, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
September 30, 2026Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 29, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
September 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with monetary reliefconsumerfinance.gov
September 28, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 25, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 24, 2026Vehicle loan or leaseRepossessionClosed with non-monetary reliefconsumerfinance.gov
September 23, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 23, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 22, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 22, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with non-monetary reliefconsumerfinance.gov
September 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.