Data / Consumer complaints / True Finance
True Finance: 10 CFPB complaints, last 3 years
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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.
True Finance drew 10 consumer complaints in the CFPB database in the three years to November 9, 2026, and 10 since 2025. The largest group, 8, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Issues with repayment” with 2. The company responded on time to 90.0% of the complaints, and 20.0% closed with monetary or other relief.
The request: Watch True Finance: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 10Complaints, last 3 years
- 10Complaints, all years
- 90.0%Responded on time
- 20.0%Closed with relief
- 3Products
- Oct 22, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 9 | 8 |
| 2025 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 8 | 80% |
| Checking or savings account | 1 | 10% |
| Credit reporting or other personal consumer reports | 1 | 10% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Issues with repayment | 2 | 20% |
| Can't contact lender or servicer | 1 | 10% |
| Can't stop withdrawals from your bank account | 1 | 10% |
| Charged fees or interest you didn't expect | 1 | 10% |
| Confusing or misleading advertising or marketing | 1 | 10% |
| Improper use of your report | 1 | 10% |
| Opening an account | 1 | 10% |
| Problem with additional add-on products or services | 1 | 10% |
| Problem with the payoff process at the end of the loan | 1 | 10% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 8 | 80% |
| Closed with monetary relief | 2 | 20% |
States
| State | Complaints | Share |
|---|---|---|
| California | 2 | 20% |
| Florida | 2 | 20% |
| Georgia | 1 | 10% |
| Kentucky | 1 | 10% |
| Minnesota | 1 | 10% |
| Oklahoma | 1 | 10% |
| South Carolina | 1 | 10% |
| Texas | 1 | 10% |
Latest 10 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| July 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or misleading advertising or marketing | Closed with monetary relief | consumerfinance.gov |
| March 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| December 24, 2025 | Checking or savings account | Opening an account | Closed with monetary relief | consumerfinance.gov |
| October 4, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Checking or savings account complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Consumer complaints in Florida
- Consumer complaints in California
- Consumer complaints in Oklahoma
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.