Data / Consumer complaints / Texas Capital Bancshares, Inc.
Texas Capital Bancshares, Inc.: 153 CFPB consumer complaints in the last 3 years
Texas Capital Bancshares, Inc. drew 153 consumer complaints in the CFPB database in the three years to November 6, 2026, and 213 since 2018. The largest group, 141, was about checking or savings account, and the most common issue was “Managing an account” with 115. The company responded on time to 99.3% of the complaints, and 0.7% closed with monetary or other relief. The CFPB records the company as TEXAS CAPITAL BANCSHARES, INC..
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- 153Complaints, last 3 years
- 213Complaints, all years
- 99.3%Responded on time
- 0.7%Closed with relief
- 6Products
- Nov 3, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 80 |
| 2025 | 33 |
| 2024 | 38 |
| 2023 | 18 |
| 2022 | 33 |
| 2021 | 6 |
| 2020 | 3 |
| 2019 | 1 |
| 2018 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 141 | 92.2% |
| Money transfer, virtual currency, or money service | 4 | 2.6% |
| Credit reporting or other personal consumer reports | 3 | 2% |
| Credit card | 2 | 1.3% |
| Payday loan, title loan, personal loan, or advance loan | 2 | 1.3% |
| Mortgage | 1 | 0.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 115 | 75.2% |
| Closing an account | 12 | 7.8% |
| Opening an account | 12 | 7.8% |
| Fraud or scam | 2 | 1.3% |
| Improper use of your report | 2 | 1.3% |
| Problem with a lender or other company charging your account | 2 | 1.3% |
| Charged fees or interest you didn't expect | 1 | 0.7% |
| Fees or interest | 1 | 0.7% |
| Getting a line of credit | 1 | 0.7% |
| Money was not available when promised | 1 | 0.7% |
| Other transaction problem | 1 | 0.7% |
| Problem with a purchase shown on your statement | 1 | 0.7% |
| Problem with fraud alerts or security freezes | 1 | 0.7% |
| Trouble during payment process | 1 | 0.7% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 152 | 99.3% |
| Closed with monetary relief | 1 | 0.7% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 40 | 26.1% |
| California | 16 | 10.5% |
| Florida | 13 | 8.5% |
| New York | 9 | 5.9% |
| Nevada | 7 | 4.6% |
| Virginia | 7 | 4.6% |
| Georgia | 6 | 3.9% |
| Illinois | 6 | 3.9% |
| New Jersey | 5 | 3.3% |
| Colorado | 4 | 2.6% |
| Washington | 4 | 2.6% |
| Delaware | 3 | 2% |
| Michigan | 3 | 2% |
| Minnesota | 3 | 2% |
| Pennsylvania | 3 | 2% |
| Arkansas | 2 | 1.3% |
| Arizona | 2 | 1.3% |
| Connecticut | 2 | 1.3% |
| Maryland | 2 | 1.3% |
| Oklahoma | 2 | 1.3% |
| South Carolina | 2 | 1.3% |
| Tennessee | 2 | 1.3% |
| Utah | 2 | 1.3% |
| Iowa | 1 | 0.7% |
| Indiana | 1 | 0.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 3, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 12, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 24, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| August 3, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| August 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 9, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 29, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Credit card complaints
- Consumer complaints in Texas
- Consumer complaints in California
- Consumer complaints in Florida
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.