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Data / Consumer complaints / Texas Capital Bancshares, Inc.

Texas Capital Bancshares, Inc.: 153 CFPB consumer complaints in the last 3 years

Texas Capital Bancshares, Inc. drew 153 consumer complaints in the CFPB database in the three years to November 6, 2026, and 213 since 2018. The largest group, 141, was about checking or savings account, and the most common issue was “Managing an account” with 115. The company responded on time to 99.3% of the complaints, and 0.7% closed with monetary or other relief. The CFPB records the company as TEXAS CAPITAL BANCSHARES, INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 153Complaints, last 3 years
  • 213Complaints, all years
  • 99.3%Responded on time
  • 0.7%Closed with relief
  • 6Products
  • Nov 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 680
202533
202438
202318
202233
20216
20203
20191
20181

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account11575.2%
Closing an account127.8%
Opening an account127.8%
Fraud or scam21.3%
Improper use of your report21.3%
Problem with a lender or other company charging your account21.3%
Charged fees or interest you didn't expect10.7%
Fees or interest10.7%
Getting a line of credit10.7%
Money was not available when promised10.7%
Other transaction problem10.7%
Problem with a purchase shown on your statement10.7%
Problem with fraud alerts or security freezes10.7%
Trouble during payment process10.7%

How the company responded

Company responseComplaintsShare
Closed with explanation15299.3%
Closed with monetary relief10.7%

States

StateComplaintsShare
Texas4026.1%
California1610.5%
Florida138.5%
New York95.9%
Nevada74.6%
Virginia74.6%
Georgia63.9%
Illinois63.9%
New Jersey53.3%
Colorado42.6%
Washington42.6%
Delaware32%
Michigan32%
Minnesota32%
Pennsylvania32%
Arkansas21.3%
Arizona21.3%
Connecticut21.3%
Maryland21.3%
Oklahoma21.3%
South Carolina21.3%
Tennessee21.3%
Utah21.3%
Iowa10.7%
Indiana10.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 3, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 29, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 14, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 13, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 12, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 7, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 5, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 28, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 12, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 11, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 11, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 11, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 11, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
September 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 8, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 24, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 6, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 4, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 3, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 7, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 29, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
June 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.