Data / Consumer complaints / Synovus Bank / Checking or savings account
Synovus Bank: 120 CFPB complaints about checking or savings account, last 3 years
Synovus Bank drew 120 consumer complaints about checking or savings account in the CFPB database in the three years to November 6, 2026, 5.6% of its 2,129 complaints in that time. The most common issue was “Managing an account”. The company responded on time to 100.0% of them, and 22.5% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 120Complaints, last 3 years
- 5.6%Share of the company's complaints
- 100.0%Responded on time
- 22.5%Closed with relief
- Jan 14, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 12 | 10% |
| 12 months to Nov 6, 2025 | 67 | 55.8% |
| 12 months to Nov 6, 2024 | 41 | 34.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 71 | 59.2% |
| Problem with a lender or other company charging your account | 19 | 15.8% |
| Closing an account | 12 | 10% |
| Opening an account | 8 | 6.7% |
| Problem caused by your funds being low | 6 | 5% |
| Problem with a company's investigation into an existing problem | 2 | 1.7% |
| Incorrect information on your report | 1 | 0.8% |
| Unable to get your credit report or credit score | 1 | 0.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 93 | 77.5% |
| Closed with monetary relief | 23 | 19.2% |
| Closed with non-monetary relief | 4 | 3.3% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Georgia | 45 | 37.5% |
| Florida | 34 | 28.3% |
| Alabama | 9 | 7.5% |
| South Carolina | 8 | 6.7% |
| California | 6 | 5% |
| North Carolina | 3 | 2.5% |
| Virginia | 3 | 2.5% |
| Texas | 2 | 1.7% |
| Colorado | 1 | 0.8% |
| District of Columbia | 1 | 0.8% |
| Indiana | 1 | 0.8% |
| Minnesota | 1 | 0.8% |
| New Jersey | 1 | 0.8% |
| New Mexico | 1 | 0.8% |
| Ohio | 1 | 0.8% |
| Tennessee | 1 | 0.8% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| January 14, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with monetary relief | consumerfinance.gov |
| January 14, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| January 1, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| January 1, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| December 12, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| December 2, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| December 2, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with monetary relief | consumerfinance.gov |
| December 1, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| December 1, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| November 25, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| November 21, 2025 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| November 20, 2025 | Checking or savings account | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 29, 2025 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| October 24, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 17, 2025 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| October 13, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 6, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 30, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with monetary relief | consumerfinance.gov |
| September 18, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 18, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| September 17, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 16, 2025 | Checking or savings account | Opening an account | Closed with non-monetary relief | consumerfinance.gov |
| September 15, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 15, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 12, 2025 | Checking or savings account | Closing an account | Closed with monetary relief | consumerfinance.gov |
Also on SpecStream
- All Synovus Bank complaints
- Every company with Checking or savings account complaints
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.