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Data / Consumer complaints / Sun West Mortgage Company, Inc.

Sun West Mortgage Company, Inc.: 127 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Sun West Mortgage Company, Inc. drew 127 consumer complaints in the CFPB database in the three years to November 6, 2026, and 448 since 2012. The largest group, 83, was about mortgage, and the most common issue was “Struggling to pay mortgage” with 35. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as SUN WEST MORTGAGE COMPANY, INC..

The request: Watch Sun West Mortgage Company, Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 127Complaints, last 3 years
  • 448Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Oct 21, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 661
202540
202423
202324
202244
202145
202028
20199
201814
201733
201643
201536
201426
201315
20127

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage8365.4%
Credit reporting or other personal consumer reports3829.9%
Debt collection53.9%
Vehicle loan or lease10.8%

Issues

IssueComplaintsShare
Struggling to pay mortgage3527.6%
Trouble during payment process2318.1%
Incorrect information on your report2116.5%
Problem with a company's investigation into an existing problem1310.2%
Applying for a mortgage or refinancing an existing mortgage107.9%
Closing on a mortgage107.9%
Improper use of your report86.3%
Took or threatened to take negative or legal action43.1%
Attempts to collect debt not owed10.8%
Credit monitoring or identity theft protection services10.8%
Managing the loan or lease10.8%

How the company responded

Company responseComplaintsShare
Closed with explanation127100%

States

StateComplaintsShare
California3023.6%
Florida2519.7%
Texas118.7%
Arizona86.3%
Georgia75.5%
Virginia53.9%
New York43.1%
Colorado32.4%
Louisiana32.4%
Maryland32.4%
North Carolina32.4%
New Mexico32.4%
Ohio32.4%
Pennsylvania32.4%
Puerto Rico32.4%
Connecticut21.6%
Indiana21.6%
Nevada21.6%
Oregon21.6%
Alabama10.8%
Illinois10.8%
Michigan10.8%
Missouri10.8%
Washington10.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 28, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 17, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 3, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 31, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 25, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 23, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 30, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 16, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 2, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 23, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 18, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 9, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 2, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 29, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 27, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 26, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 7, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 25, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 3, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 29, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 17, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 12, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 4, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 1, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 28, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 26, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 24, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 18, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 18, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 16, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 15, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 12, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 10, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.