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Data / Consumer complaints / Stratus Financial LLC

Stratus Financial LLC: 39 CFPB complaints, last 3 years

The full list. Companies with consumer complaints to the CFPB: 5,399 rows, $133.99. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email. For agents and scripts: every list with its row count and price is at https://specstream.ai/data/lists.json.

Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Stratus Financial LLC drew 39 consumer complaints in the CFPB database in the three years to November 9, 2026, and 40 since 2022. The largest group, 28, was about student loan, and the most common issue was “Dealing with your lender or servicer” with 22. The company responded on time to 74.4% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Stratus Financial LLC: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

Watch this company's complaintsGet every student loan companyGet student loan in California

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 39Complaints, last 3 years
  • 40Complaints, all years
  • 74.4%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Oct 23, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 917
202514
20247
20231
20221

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Student loan2871.8%
Credit reporting or other personal consumer reports615.4%
Payday loan, title loan, personal loan, or advance loan410.3%
Debt collection12.6%

Issues

IssueComplaintsShare
Dealing with your lender or servicer2256.4%
Charged fees or interest you didn't expect37.7%
Incorrect information on your report37.7%
Problem with a company's investigation into an existing problem37.7%
Struggling to repay your loan25.1%
Unable to get your credit report or credit score25.1%
Getting a loan12.6%
Issue with income share agreement12.6%
Struggling to pay your loan12.6%
Took or threatened to take negative or legal action12.6%

How the company responded

Company responseComplaintsShare
Closed with explanation3384.6%
Untimely response615.4%

States

StateComplaintsShare
California1025.6%
Florida717.9%
Pennsylvania410.3%
Georgia37.7%
New York37.7%
Puerto Rico25.1%
Texas25.1%
Utah25.1%
Arizona12.6%
Colorado12.6%
Louisiana12.6%
Massachusetts12.6%
Michigan12.6%
Missouri12.6%

Latest 39 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 23, 2026Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
October 16, 2026Student loanGetting a loanUntimely responseconsumerfinance.gov
September 14, 2026Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
August 30, 2026Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
August 10, 2026Student loanDealing with your lender or servicerUntimely responseconsumerfinance.gov
July 23, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemUntimely responseconsumerfinance.gov
July 6, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 30, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
April 28, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
March 16, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
February 18, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
February 14, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
January 20, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
January 15, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
January 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 13, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
January 7, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 10, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 26, 2025Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
November 25, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 20, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
November 15, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 28, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 4, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 29, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 9, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 21, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
July 27, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
June 3, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
April 30, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
March 6, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
November 29, 2024Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
November 7, 2024Student loanUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
November 3, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 20, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
May 29, 2024Student loanUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
April 1, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
March 18, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 6, 2023Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.