Data / Consumer complaints / State Employees’ Credit Union
State Employees’ Credit Union: 1,457 CFPB consumer complaints in the last 3 years
State Employees’ Credit Union drew 1,457 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,168 since 2012. The largest group, 560, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 355. The company responded on time to 98.4% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as STATE EMPLOYEES’ CREDIT UNION.
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- 1,457Complaints, last 3 years
- 2,168Complaints, all years
- 98.4%Responded on time
- 0.0%Closed with relief
- 10Products
- Oct 26, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 540 |
| 2025 | 587 |
| 2024 | 303 |
| 2023 | 174 |
| 2022 | 124 |
| 2021 | 110 |
| 2020 | 67 |
| 2019 | 46 |
| 2018 | 49 |
| 2017 | 71 |
| 2016 | 31 |
| 2015 | 33 |
| 2014 | 17 |
| 2013 | 12 |
| 2012 | 4 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 560 | 38.4% |
| Debt collection | 315 | 21.6% |
| Checking or savings account | 262 | 18% |
| Mortgage | 84 | 5.8% |
| Vehicle loan or lease | 81 | 5.6% |
| Credit card | 75 | 5.1% |
| Payday loan, title loan, personal loan, or advance loan | 40 | 2.7% |
| Money transfer, virtual currency, or money service | 30 | 2.1% |
| Debt or credit management | 8 | 0.5% |
| Prepaid card | 2 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 355 | 24.4% |
| Managing an account | 177 | 12.1% |
| Took or threatened to take negative or legal action | 167 | 11.5% |
| Problem with a company's investigation into an existing problem | 164 | 11.3% |
| Improper use of your report | 119 | 8.2% |
| Attempts to collect debt not owed | 82 | 5.6% |
| Problem with a lender or other company charging your account | 55 | 3.8% |
| False statements or representation | 36 | 2.5% |
| Struggling to pay mortgage | 28 | 1.9% |
| Written notification about debt | 26 | 1.8% |
| Trouble during payment process | 23 | 1.6% |
| Repossession | 21 | 1.4% |
| Problem with a purchase shown on your statement | 20 | 1.4% |
| Fraud or scam | 19 | 1.3% |
| Applying for a mortgage or refinancing an existing mortgage | 16 | 1.1% |
| Problem caused by your funds being low | 15 | 1% |
| Managing the loan or lease | 12 | 0.8% |
| Problems at the end of the loan or lease | 11 | 0.8% |
| Closing an account | 10 | 0.7% |
| Struggling to pay your loan | 9 | 0.6% |
| Getting a credit card | 8 | 0.5% |
| Other transaction problem | 7 | 0.5% |
| Other features, terms, or problems | 6 | 0.4% |
| Closing on a mortgage | 5 | 0.3% |
| Credit monitoring or identity theft protection services | 5 | 0.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 1,457 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| North Carolina | 1,325 | 90.9% |
| Georgia | 33 | 2.3% |
| South Carolina | 30 | 2.1% |
| Texas | 14 | 1% |
| Florida | 13 | 0.9% |
| Virginia | 13 | 0.9% |
| New York | 5 | 0.3% |
| Maryland | 3 | 0.2% |
| California | 2 | 0.1% |
| Illinois | 2 | 0.1% |
| Pennsylvania | 2 | 0.1% |
| Tennessee | 2 | 0.1% |
| Washington | 2 | 0.1% |
| Alabama | 1 | 0.1% |
| Arkansas | 1 | 0.1% |
| Arizona | 1 | 0.1% |
| Colorado | 1 | 0.1% |
| District of Columbia | 1 | 0.1% |
| Minnesota | 1 | 0.1% |
| New Jersey | 1 | 0.1% |
| Ohio | 1 | 0.1% |
| Oregon | 1 | 0.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 26, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Mortgage | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Mortgage | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 4, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Checking or savings account complaints
- Every company with Mortgage complaints
- Consumer complaints in North Carolina
- Consumer complaints in Georgia
- Consumer complaints in South Carolina
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.