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Data / Consumer complaints / SoLo Funds Inc. / Money transfer, virtual currency, or money service

SoLo Funds Inc.: 32 CFPB complaints about money transfer, virtual currency, or money service, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

SoLo Funds Inc. drew 32 consumer complaints about money transfer, virtual currency, or money service in the CFPB database in the three years to November 6, 2026, 22.2% of its 144 complaints in that time. The most common issue was “Trouble accessing funds in your mobile or digital wallet”. The company responded on time to 75.0% of them, and 3.1% closed with monetary or other relief.

The request: Watch SoLo Funds Inc.: each new CFPB complaint about money transfer, virtual currency, or money service by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 32Complaints, last 3 years
  • 22.2%Share of the company's complaints
  • 75.0%Responded on time
  • 3.1%Closed with relief
  • Oct 16, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202639.4%
12 months to Nov 6, 20251753.1%
12 months to Nov 6, 20241237.5%

Issues

IssueComplaintsShare
Trouble accessing funds in your mobile or digital wallet928.1%
Fraud or scam721.9%
Confusing or missing disclosures412.5%
Other transaction problem412.5%
Unauthorized transactions or other transaction problem39.4%
Confusing or misleading advertising or marketing13.1%
Managing, opening, or closing your mobile wallet account13.1%
Money was not available when promised13.1%
Other service problem13.1%
Unexpected or other fees13.1%

How the company responded

Company responseComplaintsShare
Closed with explanation3196.9%
Closed with monetary relief13.1%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida825%
Texas412.5%
Wisconsin412.5%
Oregon26.2%
Virginia26.2%
Wyoming26.2%
Arizona13.1%
California13.1%
Colorado13.1%
Georgia13.1%
Illinois13.1%
Kansas13.1%
Louisiana13.1%
Montana13.1%
New York13.1%
West Virginia13.1%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 16, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
June 19, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
May 13, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 30, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
August 18, 2025Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
August 13, 2025Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
August 12, 2025Money transfer, virtual currency, or money serviceConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
June 24, 2025Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
June 18, 2025Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
June 4, 2025Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
May 31, 2025Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
May 12, 2025Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
May 1, 2025Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
February 21, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 21, 2025Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with monetary reliefconsumerfinance.gov
January 8, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 8, 2025Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
January 8, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 6, 2025Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
November 19, 2024Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
October 23, 2024Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
October 21, 2024Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 27, 2024Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 27, 2024Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
September 17, 2024Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.