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Data / Consumer complaints / Servicemac, LLC

Servicemac, LLC: 435 CFPB consumer complaints in the last 3 years

Servicemac, LLC drew 435 consumer complaints in the CFPB database in the three years to November 6, 2026, and 588 since 2020. The largest group, 389, was about mortgage, and the most common issue was “Trouble during payment process” with 230. The company responded on time to 100.0% of the complaints, and 8.7% closed with monetary or other relief. The CFPB records the company as SERVICEMAC, LLC.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in Texas
  • 435Complaints, last 3 years
  • 588Complaints, all years
  • 100.0%Responded on time
  • 8.7%Closed with relief
  • 5Products
  • Oct 29, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6260
2025109
202450
202362
202269
202129
20209

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage38989.4%
Credit reporting or other personal consumer reports409.2%
Money transfer, virtual currency, or money service30.7%
Debt or credit management20.5%
Debt collection10.2%

Issues

IssueComplaintsShare
Trouble during payment process23052.9%
Struggling to pay mortgage10724.6%
Incorrect information on your report388.7%
Applying for a mortgage or refinancing an existing mortgage204.6%
Problem with a company's investigation into an existing problem163.7%
Closing on a mortgage133%
Improper use of your report40.9%
Problem with customer service30.7%
Confusing or missing disclosures10.2%
Electronic communications10.2%
Unable to get your credit report or credit score10.2%
Unexpected or other fees10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation36483.7%
In progress337.6%
Closed with monetary relief204.6%
Closed with non-monetary relief184.1%

States

StateComplaintsShare
Texas5813.3%
California5312.2%
Florida4510.3%
New York235.3%
Georgia204.6%
Illinois173.9%
New Jersey153.4%
Virginia153.4%
Washington143.2%
Arizona122.8%
Ohio112.5%
Tennessee112.5%
Colorado102.3%
Michigan102.3%
Pennsylvania102.3%
North Carolina92.1%
Massachusetts81.8%
Missouri81.8%
Alabama71.6%
Oregon71.6%
South Carolina71.6%
Maryland61.4%
Indiana51.1%
Minnesota51.1%
Wisconsin51.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 29, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 23, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 23, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 22, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 22, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 21, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 21, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 20, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 20, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 20, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 20, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 19, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 17, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 16, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 13, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 8, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 5, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 2, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 1, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 1, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
September 30, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 30, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 29, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
September 28, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 28, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
September 28, 2026MortgageTrouble during payment processClosed with monetary reliefconsumerfinance.gov
September 22, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 22, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 21, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
September 21, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 18, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 18, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 14, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 14, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 14, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 14, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 13, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 11, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 11, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 11, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
September 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 7, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 6, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.