Data / Consumer complaints / RockLoans Holdings LLC
RockLoans Holdings LLC: 118 CFPB consumer complaints in the last 3 years
RockLoans Holdings LLC drew 118 consumer complaints in the CFPB database in the three years to November 6, 2026, and 167 since 2017. The largest group, 45, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 33. The company responded on time to 89.0% of the complaints, and 0.0% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 118Complaints, last 3 years
- 167Complaints, all years
- 89.0%Responded on time
- 0.0%Closed with relief
- 7Products
- Oct 17, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 50 |
| 2025 | 37 |
| 2024 | 28 |
| 2023 | 16 |
| 2022 | 11 |
| 2021 | 12 |
| 2020 | 3 |
| 2019 | 5 |
| 2018 | 3 |
| 2017 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 45 | 38.1% |
| Payday loan, title loan, personal loan, or advance loan | 39 | 33.1% |
| Debt collection | 30 | 25.4% |
| Checking or savings account | 1 | 0.8% |
| Credit card | 1 | 0.8% |
| Money transfer, virtual currency, or money service | 1 | 0.8% |
| Mortgage | 1 | 0.8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 33 | 28% |
| Problem with a company's investigation into an existing problem | 17 | 14.4% |
| Attempts to collect debt not owed | 15 | 12.7% |
| Took or threatened to take negative or legal action | 11 | 9.3% |
| Improper use of your report | 8 | 6.8% |
| Getting the loan | 7 | 5.9% |
| Problem with additional add-on products or services | 5 | 4.2% |
| Charged fees or interest you didn't expect | 4 | 3.4% |
| Struggling to pay your loan | 3 | 2.5% |
| False statements or representation | 2 | 1.7% |
| Problem when making payments | 2 | 1.7% |
| Written notification about debt | 2 | 1.7% |
| Credit monitoring or identity theft protection services | 1 | 0.8% |
| Fraud or scam | 1 | 0.8% |
| Getting a credit card | 1 | 0.8% |
| Getting a line of credit | 1 | 0.8% |
| Managing an account | 1 | 0.8% |
| Problem with cash advance | 1 | 0.8% |
| Problem with fraud alerts or security freezes | 1 | 0.8% |
| Problem with the payoff process at the end of the loan | 1 | 0.8% |
| Received a loan you didn't apply for | 1 | 0.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 112 | 94.9% |
| In progress | 6 | 5.1% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 23 | 19.5% |
| California | 15 | 12.7% |
| Michigan | 15 | 12.7% |
| Florida | 9 | 7.6% |
| Illinois | 8 | 6.8% |
| Georgia | 6 | 5.1% |
| Pennsylvania | 6 | 5.1% |
| Massachusetts | 4 | 3.4% |
| New York | 4 | 3.4% |
| Colorado | 3 | 2.5% |
| Indiana | 3 | 2.5% |
| Louisiana | 3 | 2.5% |
| New Jersey | 3 | 2.5% |
| Maryland | 2 | 1.7% |
| North Carolina | 2 | 1.7% |
| Virginia | 2 | 1.7% |
| Alaska | 1 | 0.8% |
| Alabama | 1 | 0.8% |
| Mississippi | 1 | 0.8% |
| Nebraska | 1 | 0.8% |
| New Mexico | 1 | 0.8% |
| Oklahoma | 1 | 0.8% |
| Oregon | 1 | 0.8% |
| South Carolina | 1 | 0.8% |
| Tennessee | 1 | 0.8% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| September 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| September 16, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| September 15, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| September 10, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| September 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| August 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 9, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| June 24, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| June 4, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| June 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Received a loan you didn't apply for | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| May 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| May 17, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| April 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 29, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| April 14, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| April 8, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| April 4, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| March 11, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 7, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| February 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 12, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 11, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| February 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 23, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| January 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 4, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Debt collection complaints
- Every company with Checking or savings account complaints
- Consumer complaints in Texas
- Consumer complaints in Michigan
- Consumer complaints in California
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.