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Data / Consumer complaints / RockLoans Holdings LLC

RockLoans Holdings LLC: 118 CFPB consumer complaints in the last 3 years

RockLoans Holdings LLC drew 118 consumer complaints in the CFPB database in the three years to November 6, 2026, and 167 since 2017. The largest group, 45, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 33. The company responded on time to 89.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 118Complaints, last 3 years
  • 167Complaints, all years
  • 89.0%Responded on time
  • 0.0%Closed with relief
  • 7Products
  • Oct 17, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 650
202537
202428
202316
202211
202112
20203
20195
20183
20172

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report3328%
Problem with a company's investigation into an existing problem1714.4%
Attempts to collect debt not owed1512.7%
Took or threatened to take negative or legal action119.3%
Improper use of your report86.8%
Getting the loan75.9%
Problem with additional add-on products or services54.2%
Charged fees or interest you didn't expect43.4%
Struggling to pay your loan32.5%
False statements or representation21.7%
Problem when making payments21.7%
Written notification about debt21.7%
Credit monitoring or identity theft protection services10.8%
Fraud or scam10.8%
Getting a credit card10.8%
Getting a line of credit10.8%
Managing an account10.8%
Problem with cash advance10.8%
Problem with fraud alerts or security freezes10.8%
Problem with the payoff process at the end of the loan10.8%
Received a loan you didn't apply for10.8%

How the company responded

Company responseComplaintsShare
Closed with explanation11294.9%
In progress65.1%

States

StateComplaintsShare
Texas2319.5%
California1512.7%
Michigan1512.7%
Florida97.6%
Illinois86.8%
Georgia65.1%
Pennsylvania65.1%
Massachusetts43.4%
New York43.4%
Colorado32.5%
Indiana32.5%
Louisiana32.5%
New Jersey32.5%
Maryland21.7%
North Carolina21.7%
Virginia21.7%
Alaska10.8%
Alabama10.8%
Mississippi10.8%
Nebraska10.8%
New Mexico10.8%
Oklahoma10.8%
Oregon10.8%
South Carolina10.8%
Tennessee10.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
September 18, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
September 16, 2026Debt collectionWritten notification about debtIn progressconsumerfinance.gov
September 15, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
September 10, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
September 2, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
August 15, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 31, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 9, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 26, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
June 24, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 23, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
June 11, 2026Credit reporting or other personal consumer reportsProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
June 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 4, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
June 1, 2026Payday loan, title loan, personal loan, or advance loanReceived a loan you didn't apply forClosed with explanationconsumerfinance.gov
June 1, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
May 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 22, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
May 17, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 13, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 13, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 29, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
April 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 14, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
April 14, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 8, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 30, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 22, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
March 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 25, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
February 12, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 11, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
February 6, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
January 28, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 23, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 21, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 16, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.