Data / Consumer complaints / Roadrunner Account Services, LLC
Roadrunner Account Services, LLC: 234 CFPB consumer complaints in the last 3 years
Roadrunner Account Services, LLC drew 234 consumer complaints in the CFPB database in the three years to November 6, 2026, and 279 since 2019. The largest group, 97, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 70. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
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Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Florida
- 234Complaints, last 3 years
- 279Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 8Products
- Oct 27, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 94 |
| 2025 | 88 |
| 2024 | 47 |
| 2023 | 31 |
| 2022 | 11 |
| 2021 | 5 |
| 2020 | 2 |
| 2019 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 97 | 41.5% |
| Debt collection | 79 | 33.8% |
| Vehicle loan or lease | 49 | 20.9% |
| Payday loan, title loan, personal loan, or advance loan | 4 | 1.7% |
| Credit card | 2 | 0.9% |
| Checking or savings account | 1 | 0.4% |
| Debt or credit management | 1 | 0.4% |
| Money transfer, virtual currency, or money service | 1 | 0.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 70 | 29.9% |
| Took or threatened to take negative or legal action | 38 | 16.2% |
| Attempts to collect debt not owed | 24 | 10.3% |
| Managing the loan or lease | 17 | 7.3% |
| Problem with a company's investigation into an existing problem | 17 | 7.3% |
| Improper use of your report | 13 | 5.6% |
| Repossession | 13 | 5.6% |
| False statements or representation | 7 | 3% |
| Getting a loan or lease | 7 | 3% |
| Written notification about debt | 6 | 2.6% |
| Problems at the end of the loan or lease | 4 | 1.7% |
| Struggling to pay your loan | 4 | 1.7% |
| Credit monitoring or identity theft protection services | 3 | 1.3% |
| Threatened to contact someone or share information improperly | 3 | 1.3% |
| Charged fees or interest you didn't expect | 1 | 0.4% |
| Communication tactics | 1 | 0.4% |
| Didn't provide services promised | 1 | 0.4% |
| Other transaction problem | 1 | 0.4% |
| Problem when making payments | 1 | 0.4% |
| Problem with a lender or other company charging your account | 1 | 0.4% |
| Problem with fraud alerts or security freezes | 1 | 0.4% |
| Unable to get your credit report or credit score | 1 | 0.4% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 233 | 99.6% |
| In progress | 1 | 0.4% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 28 | 12% |
| Texas | 27 | 11.5% |
| Georgia | 26 | 11.1% |
| North Carolina | 25 | 10.7% |
| California | 16 | 6.8% |
| Alabama | 15 | 6.4% |
| Arizona | 10 | 4.3% |
| Michigan | 9 | 3.8% |
| Mississippi | 9 | 3.8% |
| South Carolina | 9 | 3.8% |
| New Jersey | 8 | 3.4% |
| Pennsylvania | 8 | 3.4% |
| Louisiana | 7 | 3% |
| Maryland | 6 | 2.6% |
| New York | 5 | 2.1% |
| Tennessee | 4 | 1.7% |
| Illinois | 2 | 0.9% |
| Kentucky | 2 | 0.9% |
| Massachusetts | 2 | 0.9% |
| Missouri | 2 | 0.9% |
| Nevada | 2 | 0.9% |
| Ohio | 2 | 0.9% |
| Oregon | 2 | 0.9% |
| South Dakota | 2 | 0.9% |
| Indiana | 1 | 0.4% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 27, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| October 15, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Vehicle loan or lease | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 31, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Credit card | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 3, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 25, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 15, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| July 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 2, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 29, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| June 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Vehicle loan or lease | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 17, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 9, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 9, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 5, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 4, 2026 | Credit card | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 2, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| May 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
Also on SpecStream
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.