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Data / Consumer complaints / Relay Financial (US), Corp.

Relay Financial (US), Corp.: 365 CFPB consumer complaints in the last 3 years

Relay Financial (US), Corp. drew 365 consumer complaints in the CFPB database in the three years to November 6, 2026, and 372 since 2023. The largest group, 327, was about checking or savings account, and the most common issue was “Managing an account” with 177. The company responded on time to 75.3% of the complaints, and 2.5% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in Florida
  • 365Complaints, last 3 years
  • 372Complaints, all years
  • 75.3%Responded on time
  • 2.5%Closed with relief
  • 3Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6198
2025108
202445
202321

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account32789.6%
Money transfer, virtual currency, or money service349.3%
Credit card41.1%

Issues

IssueComplaintsShare
Managing an account17748.5%
Closing an account12233.4%
Opening an account184.9%
Other transaction problem143.8%
Problem with a lender or other company charging your account102.7%
Fraud or scam92.5%
Money was not available when promised71.9%
Problem with a purchase shown on your statement30.8%
Confusing or missing disclosures10.3%
Other features, terms, or problems10.3%
Other service problem10.3%
Problem with customer service10.3%
Unauthorized transactions or other transaction problem10.3%

How the company responded

Company responseComplaintsShare
Closed with explanation33892.6%
In progress184.9%
Closed with monetary relief92.5%

States

StateComplaintsShare
Florida5414.8%
California369.9%
Texas359.6%
Arizona205.5%
New York174.7%
Georgia154.1%
Illinois154.1%
Colorado123.3%
Wyoming113%
New Jersey102.7%
Ohio82.2%
Michigan71.9%
Pennsylvania71.9%
Virginia71.9%
Delaware61.6%
Massachusetts61.6%
Maryland61.6%
Tennessee61.6%
South Carolina51.4%
Washington51.4%
Indiana41.1%
Maine41.1%
North Carolina41.1%
Oregon41.1%
Kentucky30.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
October 20, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
October 15, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
October 10, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
October 9, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
October 8, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 7, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
September 25, 2026Checking or savings accountOpening an accountIn progressconsumerfinance.gov
September 24, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
September 21, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
September 19, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
September 19, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
September 18, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
September 17, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
September 16, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
September 14, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
September 12, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 10, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
September 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 7, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
September 6, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 4, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 3, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
September 3, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with monetary reliefconsumerfinance.gov
September 2, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
September 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 29, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 27, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 27, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 26, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
August 26, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
August 25, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 24, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 24, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 19, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 18, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
August 14, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 12, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 12, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 10, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 8, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 5, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
August 5, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
August 4, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
July 31, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 30, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
July 29, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
July 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.