Data / Consumer complaints / Prodigy Finance Servicing, LLC
Prodigy Finance Servicing, LLC: 14 CFPB complaints
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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.
Prodigy Finance Servicing, LLC drew 14 consumer complaints in the CFPB database in the three years to November 9, 2026, and 19 since 2021. The largest group, 13, was about student loan, and the most common issue was “Dealing with your lender or servicer” with 9. The company responded on time to 100.0% of the complaints, and 35.7% closed with monetary or other relief.
The request: Watch Prodigy Finance Servicing, LLC: each new CFPB complaint by product and issue, with the date and the company response.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 14Complaints, last 3 years
- 19Complaints, all years
- 100.0%Responded on time
- 35.7%Closed with relief
- 2Products
- Oct 21, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 9 | 9 |
| 2025 | 2 |
| 2024 | 3 |
| 2023 | 1 |
| 2022 | 3 |
| 2021 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Student loan | 13 | 92.9% |
| Credit reporting or other personal consumer reports | 1 | 7.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Dealing with your lender or servicer | 9 | 64.3% |
| Incorrect information on your report | 2 | 14.3% |
| Struggling to repay your loan | 2 | 14.3% |
| Problem with a company's investigation into an existing problem | 1 | 7.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 8 | 57.1% |
| Closed with monetary relief | 4 | 28.6% |
| Closed with non-monetary relief | 1 | 7.1% |
| In progress | 1 | 7.1% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 3 | 21.4% |
| Florida | 2 | 14.3% |
| Georgia | 2 | 14.3% |
| Illinois | 2 | 14.3% |
| Massachusetts | 2 | 14.3% |
| Minnesota | 1 | 7.1% |
| Virginia | 1 | 7.1% |
| Wisconsin | 1 | 7.1% |
Latest 14 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 21, 2026 | Student loan | Dealing with your lender or servicer | In progress | consumerfinance.gov |
| August 14, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| July 1, 2026 | Student loan | Problem with a company's investigation into an existing problem | Closed with monetary relief | consumerfinance.gov |
| June 25, 2026 | Student loan | Dealing with your lender or servicer | Closed with monetary relief | consumerfinance.gov |
| June 25, 2026 | Student loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 20, 2026 | Student loan | Dealing with your lender or servicer | Closed with monetary relief | consumerfinance.gov |
| January 18, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| July 30, 2025 | Student loan | Dealing with your lender or servicer | Closed with monetary relief | consumerfinance.gov |
| July 17, 2025 | Student loan | Struggling to repay your loan | Closed with explanation | consumerfinance.gov |
| November 6, 2024 | Student loan | Dealing with your lender or servicer | Closed with non-monetary relief | consumerfinance.gov |
| April 5, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| April 3, 2024 | Student loan | Struggling to repay your loan | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Student loan complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Consumer complaints in Texas
- Consumer complaints in Georgia
- Consumer complaints in Illinois
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.
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