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Data / Consumer complaints / Prodigy Finance Servicing, LLC

Prodigy Finance Servicing, LLC: 14 CFPB complaints

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Prodigy Finance Servicing, LLC drew 14 consumer complaints in the CFPB database in the three years to November 9, 2026, and 19 since 2021. The largest group, 13, was about student loan, and the most common issue was “Dealing with your lender or servicer” with 9. The company responded on time to 100.0% of the complaints, and 35.7% closed with monetary or other relief.

The request: Watch Prodigy Finance Servicing, LLC: each new CFPB complaint by product and issue, with the date and the company response.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 14Complaints, last 3 years
  • 19Complaints, all years
  • 100.0%Responded on time
  • 35.7%Closed with relief
  • 2Products
  • Oct 21, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 99
20252
20243
20231
20223
20211

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Dealing with your lender or servicer964.3%
Incorrect information on your report214.3%
Struggling to repay your loan214.3%
Problem with a company's investigation into an existing problem17.1%

How the company responded

Company responseComplaintsShare
Closed with explanation857.1%
Closed with monetary relief428.6%
Closed with non-monetary relief17.1%
In progress17.1%

States

StateComplaintsShare
Texas321.4%
Florida214.3%
Georgia214.3%
Illinois214.3%
Massachusetts214.3%
Minnesota17.1%
Virginia17.1%
Wisconsin17.1%

Latest 14 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 21, 2026Student loanDealing with your lender or servicerIn progressconsumerfinance.gov
August 14, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
August 4, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
July 1, 2026Student loanProblem with a company's investigation into an existing problemClosed with monetary reliefconsumerfinance.gov
June 25, 2026Student loanDealing with your lender or servicerClosed with monetary reliefconsumerfinance.gov
June 25, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 20, 2026Student loanDealing with your lender or servicerClosed with monetary reliefconsumerfinance.gov
January 18, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
July 30, 2025Student loanDealing with your lender or servicerClosed with monetary reliefconsumerfinance.gov
July 17, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
November 6, 2024Student loanDealing with your lender or servicerClosed with non-monetary reliefconsumerfinance.gov
April 5, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
April 3, 2024Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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