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Data / Consumer complaints / Pinnacle Recovery, Inc.

Pinnacle Recovery, Inc.: 105 CFPB consumer complaints in the last 3 years

Pinnacle Recovery, Inc. drew 105 consumer complaints in the CFPB database in the three years to November 6, 2026, and 251 since 2013. The largest group, 89, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 42. The company responded on time to 99.0% of the complaints, and 18.1% closed with monetary or other relief. The CFPB records the company as PINNACLE RECOVERY, INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in California
  • 105Complaints, last 3 years
  • 251Complaints, all years
  • 99.0%Responded on time
  • 18.1%Closed with relief
  • 5Products
  • Oct 29, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 640
202533
202428
202316
20221
20213
202011
20198
201811
201717
201622
201527
201427
20137

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection8984.8%
Credit reporting or other personal consumer reports1110.5%
Mortgage32.9%
Credit card11%
Debt or credit management11%

Issues

IssueComplaintsShare
Attempts to collect debt not owed4240%
False statements or representation2120%
Written notification about debt109.5%
Communication tactics98.6%
Improper use of your report54.8%
Incorrect information on your report54.8%
Took or threatened to take negative or legal action54.8%
Struggling to pay mortgage21.9%
Didn't provide services promised11%
Electronic communications11%
Getting a credit card11%
Problem with a company's investigation into an existing problem11%
Threatened to contact someone or share information improperly11%
Trouble during payment process11%

How the company responded

Company responseComplaintsShare
Closed with explanation8681.9%
Closed with monetary relief1615.2%
Closed with non-monetary relief32.9%

States

StateComplaintsShare
California1413.3%
Georgia98.6%
New York98.6%
Florida87.6%
Illinois65.7%
New Jersey65.7%
Texas65.7%
Alabama43.8%
North Carolina43.8%
Connecticut32.9%
Oregon32.9%
Pennsylvania32.9%
South Carolina32.9%
Virginia32.9%
Hawaii21.9%
Indiana21.9%
Maryland21.9%
Michigan21.9%
Missouri21.9%
Tennessee21.9%
Washington21.9%
Delaware11%
Kansas11%
Kentucky11%
Massachusetts11%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 11, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 11, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionFalse statements or representationClosed with monetary reliefconsumerfinance.gov
October 1, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
September 21, 2026Debt collectionAttempts to collect debt not owedClosed with monetary reliefconsumerfinance.gov
September 5, 2026Debt collectionFalse statements or representationClosed with monetary reliefconsumerfinance.gov
August 19, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 6, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 27, 2026Debt collectionWritten notification about debtClosed with monetary reliefconsumerfinance.gov
July 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 13, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 6, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 1, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
July 1, 2026Debt collectionAttempts to collect debt not owedClosed with monetary reliefconsumerfinance.gov
June 30, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
June 20, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 4, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 28, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 27, 2026Debt collectionFalse statements or representationClosed with monetary reliefconsumerfinance.gov
May 25, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 19, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 12, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
April 30, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
April 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 14, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 2, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 16, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 10, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
December 26, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 22, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 4, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 2, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 26, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 25, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 13, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 9, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 30, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 25, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.