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Data / Consumer complaints / Paylaterr Inc

Paylaterr Inc: 59 CFPB consumer complaints in the last 3 years

Paylaterr Inc drew 59 consumer complaints in the CFPB database in the three years to November 6, 2026, and 59 since 2026. The largest group, 37, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Getting the loan” with 12. The company responded on time to 20.3% of the complaints, and 15.3% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 59Complaints, last 3 years
  • 59Complaints, all years
  • 20.3%Responded on time
  • 15.3%Closed with relief
  • 6Products
  • Oct 20, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 659

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Getting the loan1220.3%
Problem when making payments915.3%
Problem with additional add-on products or services915.3%
Fraud or scam58.5%
Charged fees or interest you didn't expect35.1%
Money was not available when promised35.1%
Other transaction problem23.4%
Trouble using your card23.4%
Unauthorized transactions or other transaction problem23.4%
Advertising and marketing, including promotional offers11.7%
Attempts to collect debt not owed11.7%
Communication tactics11.7%
Getting a line of credit11.7%
Loan payment wasn't credited to your account11.7%
Managing, opening, or closing your mobile wallet account11.7%
Problem getting a card or closing an account11.7%
Problem with a lender or other company charging your account11.7%
Problem with a purchase or transfer11.7%
Problem with the payoff process at the end of the loan11.7%
Problems receiving the advance11.7%
Written notification about debt11.7%

How the company responded

Company responseComplaintsShare
Untimely response3254.2%
Closed with explanation1830.5%
Closed with monetary relief915.3%

States

StateComplaintsShare
Florida813.6%
Texas711.9%
North Carolina610.2%
Georgia58.5%
South Carolina46.8%
Virginia46.8%
Ohio35.1%
Alabama23.4%
California23.4%
Colorado23.4%
Maryland23.4%
Mississippi23.4%
Arkansas11.7%
Arizona11.7%
Illinois11.7%
Michigan11.7%
Missouri11.7%
North Dakota11.7%
New Jersey11.7%
Nevada11.7%
Oklahoma11.7%
Pennsylvania11.7%
Tennessee11.7%
Washington11.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 20, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesUntimely responseconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanUntimely responseconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanUntimely responseconsumerfinance.gov
October 15, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesUntimely responseconsumerfinance.gov
October 12, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanUntimely responseconsumerfinance.gov
October 6, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedUntimely responseconsumerfinance.gov
September 25, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanUntimely responseconsumerfinance.gov
September 23, 2026Checking or savings accountProblem with a lender or other company charging your accountUntimely responseconsumerfinance.gov
September 22, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesUntimely responseconsumerfinance.gov
September 22, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanUntimely responseconsumerfinance.gov
September 21, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsUntimely responseconsumerfinance.gov
September 15, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectUntimely responseconsumerfinance.gov
September 14, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanUntimely responseconsumerfinance.gov
September 10, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanUntimely responseconsumerfinance.gov
September 4, 2026Prepaid cardProblem with a purchase or transferUntimely responseconsumerfinance.gov
September 4, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanUntimely responseconsumerfinance.gov
September 3, 2026Credit cardTrouble using your cardUntimely responseconsumerfinance.gov
September 3, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesUntimely responseconsumerfinance.gov
September 3, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectUntimely responseconsumerfinance.gov
September 2, 2026Prepaid cardProblem getting a card or closing an accountUntimely responseconsumerfinance.gov
September 1, 2026Money transfer, virtual currency, or money serviceFraud or scamUntimely responseconsumerfinance.gov
August 31, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesUntimely responseconsumerfinance.gov
August 29, 2026Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountUntimely responseconsumerfinance.gov
August 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsUntimely responseconsumerfinance.gov
August 26, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountUntimely responseconsumerfinance.gov
August 26, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanUntimely responseconsumerfinance.gov
August 25, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanUntimely responseconsumerfinance.gov
August 24, 2026Credit cardTrouble using your cardUntimely responseconsumerfinance.gov
August 24, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsUntimely responseconsumerfinance.gov
August 19, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanUntimely responseconsumerfinance.gov
August 18, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 17, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
August 15, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsUntimely responseconsumerfinance.gov
August 14, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
August 14, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
August 14, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
August 8, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 4, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
August 3, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
July 30, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with monetary reliefconsumerfinance.gov
July 27, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
July 25, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov
July 23, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with monetary reliefconsumerfinance.gov
July 18, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov
July 15, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
July 7, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 26, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
June 18, 2026Payday loan, title loan, personal loan, or advance loanProblems receiving the advanceClosed with explanationconsumerfinance.gov
June 17, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.