Data / Consumer complaints / Paylaterr Inc
Paylaterr Inc: 59 CFPB consumer complaints in the last 3 years
Paylaterr Inc drew 59 consumer complaints in the CFPB database in the three years to November 6, 2026, and 59 since 2026. The largest group, 37, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Getting the loan” with 12. The company responded on time to 20.3% of the complaints, and 15.3% closed with monetary or other relief.
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- 59Complaints, last 3 years
- 59Complaints, all years
- 20.3%Responded on time
- 15.3%Closed with relief
- 6Products
- Oct 20, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 59 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 37 | 62.7% |
| Money transfer, virtual currency, or money service | 13 | 22% |
| Credit card | 3 | 5.1% |
| Debt collection | 3 | 5.1% |
| Prepaid card | 2 | 3.4% |
| Checking or savings account | 1 | 1.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Getting the loan | 12 | 20.3% |
| Problem when making payments | 9 | 15.3% |
| Problem with additional add-on products or services | 9 | 15.3% |
| Fraud or scam | 5 | 8.5% |
| Charged fees or interest you didn't expect | 3 | 5.1% |
| Money was not available when promised | 3 | 5.1% |
| Other transaction problem | 2 | 3.4% |
| Trouble using your card | 2 | 3.4% |
| Unauthorized transactions or other transaction problem | 2 | 3.4% |
| Advertising and marketing, including promotional offers | 1 | 1.7% |
| Attempts to collect debt not owed | 1 | 1.7% |
| Communication tactics | 1 | 1.7% |
| Getting a line of credit | 1 | 1.7% |
| Loan payment wasn't credited to your account | 1 | 1.7% |
| Managing, opening, or closing your mobile wallet account | 1 | 1.7% |
| Problem getting a card or closing an account | 1 | 1.7% |
| Problem with a lender or other company charging your account | 1 | 1.7% |
| Problem with a purchase or transfer | 1 | 1.7% |
| Problem with the payoff process at the end of the loan | 1 | 1.7% |
| Problems receiving the advance | 1 | 1.7% |
| Written notification about debt | 1 | 1.7% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Untimely response | 32 | 54.2% |
| Closed with explanation | 18 | 30.5% |
| Closed with monetary relief | 9 | 15.3% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 8 | 13.6% |
| Texas | 7 | 11.9% |
| North Carolina | 6 | 10.2% |
| Georgia | 5 | 8.5% |
| South Carolina | 4 | 6.8% |
| Virginia | 4 | 6.8% |
| Ohio | 3 | 5.1% |
| Alabama | 2 | 3.4% |
| California | 2 | 3.4% |
| Colorado | 2 | 3.4% |
| Maryland | 2 | 3.4% |
| Mississippi | 2 | 3.4% |
| Arkansas | 1 | 1.7% |
| Arizona | 1 | 1.7% |
| Illinois | 1 | 1.7% |
| Michigan | 1 | 1.7% |
| Missouri | 1 | 1.7% |
| North Dakota | 1 | 1.7% |
| New Jersey | 1 | 1.7% |
| Nevada | 1 | 1.7% |
| Oklahoma | 1 | 1.7% |
| Pennsylvania | 1 | 1.7% |
| Tennessee | 1 | 1.7% |
| Washington | 1 | 1.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 20, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Untimely response | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Untimely response | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
| October 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Untimely response | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
| October 6, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Untimely response | consumerfinance.gov |
| September 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
| September 23, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Untimely response | consumerfinance.gov |
| September 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Untimely response | consumerfinance.gov |
| September 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
| September 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Untimely response | consumerfinance.gov |
| September 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Untimely response | consumerfinance.gov |
| September 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Untimely response | consumerfinance.gov |
| September 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
| September 4, 2026 | Prepaid card | Problem with a purchase or transfer | Untimely response | consumerfinance.gov |
| September 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
| September 3, 2026 | Credit card | Trouble using your card | Untimely response | consumerfinance.gov |
| September 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Untimely response | consumerfinance.gov |
| September 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Untimely response | consumerfinance.gov |
| September 2, 2026 | Prepaid card | Problem getting a card or closing an account | Untimely response | consumerfinance.gov |
| September 1, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Untimely response | consumerfinance.gov |
| August 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Untimely response | consumerfinance.gov |
| August 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Loan payment wasn't credited to your account | Untimely response | consumerfinance.gov |
| August 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Untimely response | consumerfinance.gov |
| August 26, 2026 | Money transfer, virtual currency, or money service | Managing, opening, or closing your mobile wallet account | Untimely response | consumerfinance.gov |
| August 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
| August 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
| August 24, 2026 | Credit card | Trouble using your card | Untimely response | consumerfinance.gov |
| August 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Untimely response | consumerfinance.gov |
| August 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
| August 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Untimely response | consumerfinance.gov |
| August 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Credit card | Advertising and marketing, including promotional offers | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| August 8, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with monetary relief | consumerfinance.gov |
| July 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 25, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with monetary relief | consumerfinance.gov |
| July 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with monetary relief | consumerfinance.gov |
| July 18, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with monetary relief | consumerfinance.gov |
| July 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| June 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Problems receiving the advance | Closed with explanation | consumerfinance.gov |
| June 17, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Every company with Credit card complaints
- Every company with Debt collection complaints
- Consumer complaints in Florida
- Consumer complaints in Texas
- Consumer complaints in North Carolina
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.