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Data / Consumer complaints / Payfare International Inc.

Payfare International Inc.: 204 CFPB consumer complaints in the last 3 years

Payfare International Inc. drew 204 consumer complaints in the CFPB database in the three years to November 6, 2026, and 320 since 2021. The largest group, 88, was about prepaid card, and the most common issue was “Managing an account” with 50. The company responded on time to 99.5% of the complaints, and 1.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 204Complaints, last 3 years
  • 320Complaints, all years
  • 99.5%Responded on time
  • 1.0%Closed with relief
  • 5Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 638
202541
2024109
2023101
202228
20213

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Prepaid card8843.1%
Checking or savings account7938.7%
Money transfer, virtual currency, or money service199.3%
Credit card115.4%
Credit reporting or other personal consumer reports73.4%

Issues

IssueComplaintsShare
Managing an account5024.5%
Problem with a purchase or transfer4823.5%
Problem with a lender or other company charging your account2110.3%
Trouble using the card199.3%
Unexpected or other fees178.3%
Problem with a purchase shown on your statement83.9%
Trouble accessing funds in your mobile or digital wallet73.4%
Problem getting a card or closing an account52.5%
Money was not available when promised42%
Problem caused by your funds being low42%
Closing an account31.5%
Fraud or scam31.5%
Problem with a company's investigation into an existing issue31.5%
Identity theft protection or other monitoring services21%
Improper use of your report21%
Unauthorized transactions or other transaction problem21%
Confusing or missing disclosures10.5%
Opening an account10.5%
Other features, terms, or problems10.5%
Other transaction problem10.5%
Problem when making payments10.5%
Trouble using your card10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation20098%
Closed with monetary relief21%
In progress21%

States

StateComplaintsShare
Texas2612.7%
California2210.8%
Florida199.3%
Georgia199.3%
Illinois125.9%
Virginia104.9%
Arizona94.4%
Ohio94.4%
Maryland73.4%
Tennessee73.4%
New Jersey62.9%
New York62.9%
Missouri52.5%
Massachusetts42%
Michigan42%
North Carolina42%
Alabama31.5%
Colorado31.5%
Louisiana31.5%
Pennsylvania31.5%
South Carolina31.5%
Wisconsin31.5%
Indiana21%
Kentucky21%
Nevada21%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 14, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 14, 2026Checking or savings accountProblem with a lender or other company charging your accountIn progressconsumerfinance.gov
October 8, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issueIn progressconsumerfinance.gov
October 5, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 27, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 21, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
September 15, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 31, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
August 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 11, 2026Credit reporting or other personal consumer reportsIdentity theft protection or other monitoring servicesClosed with explanationconsumerfinance.gov
June 28, 2026Credit reporting or other personal consumer reportsIdentity theft protection or other monitoring servicesClosed with explanationconsumerfinance.gov
June 26, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
June 23, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
June 9, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
June 5, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
May 29, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
May 25, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
May 25, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
May 20, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
May 12, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
May 11, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 9, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
April 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 20, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 16, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
April 16, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
April 10, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
March 24, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
March 16, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
March 7, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 5, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
March 4, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 4, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
February 1, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
January 13, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
December 29, 2025Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
December 26, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
December 15, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
December 6, 2025Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
December 3, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 22, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 16, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 16, 2025Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 4, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 23, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 17, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 27, 2025Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.