Data / Consumer complaints / Pacific Premier Bancorp, Inc.
Pacific Premier Bancorp, Inc.: 64 CFPB consumer complaints in the last 3 years
Pacific Premier Bancorp, Inc. drew 64 consumer complaints in the CFPB database in the three years to November 6, 2026, and 105 since 2020. The largest group, 32, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 21. The company responded on time to 42.2% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as PACIFIC PREMIER BANCORP, INC..
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- 64Complaints, last 3 years
- 105Complaints, all years
- 42.2%Responded on time
- 0.0%Closed with relief
- 6Products
- Oct 2, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 28 |
| 2025 | 16 |
| 2024 | 19 |
| 2023 | 14 |
| 2022 | 12 |
| 2021 | 10 |
| 2020 | 6 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 32 | 50% |
| Checking or savings account | 19 | 29.7% |
| Debt collection | 10 | 15.6% |
| Debt or credit management | 1 | 1.6% |
| Money transfer, virtual currency, or money service | 1 | 1.6% |
| Mortgage | 1 | 1.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 21 | 32.8% |
| Managing an account | 12 | 18.8% |
| Closing an account | 5 | 7.8% |
| Improper use of your report | 5 | 7.8% |
| Problem with a company's investigation into an existing problem | 5 | 7.8% |
| Attempts to collect debt not owed | 3 | 4.7% |
| Communication tactics | 3 | 4.7% |
| Opening an account | 2 | 3.1% |
| Took or threatened to take negative or legal action | 2 | 3.1% |
| Credit monitoring or identity theft protection services | 1 | 1.6% |
| Electronic communications | 1 | 1.6% |
| Fraud or scam | 1 | 1.6% |
| Trouble during payment process | 1 | 1.6% |
| Unauthorized withdrawals or charges | 1 | 1.6% |
| Written notification about debt | 1 | 1.6% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Untimely response | 37 | 57.8% |
| Closed with explanation | 27 | 42.2% |
States
| State | Complaints | Share |
|---|---|---|
| California | 22 | 34.4% |
| Florida | 4 | 6.2% |
| Georgia | 4 | 6.2% |
| Michigan | 3 | 4.7% |
| South Carolina | 3 | 4.7% |
| Arkansas | 2 | 3.1% |
| Louisiana | 2 | 3.1% |
| Maryland | 2 | 3.1% |
| Minnesota | 2 | 3.1% |
| Missouri | 2 | 3.1% |
| Mississippi | 2 | 3.1% |
| New Jersey | 2 | 3.1% |
| Virginia | 2 | 3.1% |
| Arizona | 1 | 1.6% |
| Connecticut | 1 | 1.6% |
| Iowa | 1 | 1.6% |
| Illinois | 1 | 1.6% |
| Indiana | 1 | 1.6% |
| Nevada | 1 | 1.6% |
| Ohio | 1 | 1.6% |
| Pennsylvania | 1 | 1.6% |
| Tennessee | 1 | 1.6% |
| Texas | 1 | 1.6% |
| Washington | 1 | 1.6% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 2, 2026 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Untimely response | consumerfinance.gov |
| October 2, 2026 | Debt collection | Communication tactics | Untimely response | consumerfinance.gov |
| September 25, 2026 | Debt collection | Written notification about debt | Untimely response | consumerfinance.gov |
| September 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| September 16, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| August 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| July 23, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| June 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| June 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| June 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| June 4, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| May 30, 2026 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| May 27, 2026 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| May 27, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| May 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| April 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| April 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| April 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| April 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| April 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| March 26, 2026 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| March 21, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| February 11, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| January 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| January 28, 2026 | Debt collection | Communication tactics | Untimely response | consumerfinance.gov |
| January 26, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| January 20, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| January 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| December 2, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| November 26, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| November 11, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| November 10, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| November 6, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| October 21, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| October 20, 2025 | Debt collection | Communication tactics | Untimely response | consumerfinance.gov |
| October 15, 2025 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| October 11, 2025 | Debt collection | Electronic communications | Untimely response | consumerfinance.gov |
| August 25, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| March 28, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 19, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 13, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 7, 2025 | Debt or credit management | Unauthorized withdrawals or charges | Closed with explanation | consumerfinance.gov |
| March 5, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| February 23, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| December 23, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| December 17, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 2, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 8, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 19, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 16, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Checking or savings account complaints
- Every company with Debt collection complaints
- Every company with Debt or credit management complaints
- Consumer complaints in California
- Consumer complaints in Georgia
- Consumer complaints in Florida
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.