Data / Consumer complaints / Open Dealer Exchange, LLC

Open Dealer Exchange, LLC: 1,039 CFPB consumer complaints in the last 3 years

Name: CFPB consumer complaints against Open Dealer Exchange, LLC
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

Open Dealer Exchange, LLC drew 1,039 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,559 since 2017. The largest group, 961, was about credit reporting or other personal consumer reports, and the most common issue was “Improper use of your report” with 839. The company responded on time to 98.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaints Get every credit reporting or other personal consumer reports company Get credit reporting or other personal consumer reports in Texas

1,039Complaints, last 3 years
1,559Complaints, all years
98.0%Responded on time
0.0%Closed with relief
6Products
Nov 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

Year	Complaints
2026, to Nov 6	253
2025	389
2024	329
2023	298
2022	162
2021	83
2020	27
2019	15
2018	1
2017	2

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Product	Complaints	Share
Credit reporting or other personal consumer reports	961	92.5%
Vehicle loan or lease	36	3.5%
Debt collection	32	3.1%
Credit card	5	0.5%
Debt or credit management	4	0.4%
Mortgage	1	0.1%

Issues

Issue	Complaints	Share
Improper use of your report	839	80.8%
Incorrect information on your report	99	9.5%
Getting a loan or lease	26	2.5%
Attempts to collect debt not owed	19	1.8%
Problem with a company's investigation into an existing problem	16	1.5%
Credit monitoring or identity theft protection services	10	1%
Took or threatened to take negative or legal action	10	1%
Didn't provide services promised	3	0.3%
Problem with a company's investigation into an existing issue	3	0.3%
Getting a credit card	2	0.2%
Identity theft protection or other monitoring services	2	0.2%
Problem with a purchase shown on your statement	2	0.2%
Written notification about debt	2	0.2%
Applying for a mortgage or refinancing an existing mortgage	1	0.1%
Charged upfront or unexpected fees	1	0.1%
False statements or representation	1	0.1%
Managing the loan or lease	1	0.1%
Other features, terms, or problems	1	0.1%
Struggling to pay your loan	1	0.1%

How the company responded

Company response	Complaints	Share
Closed with explanation	1,009	97.1%
In progress	30	2.9%

States

State	Complaints	Share
Texas	165	15.9%
California	128	12.3%
Georgia	127	12.2%
Florida	113	10.9%
New York	52	5%
Illinois	51	4.9%
Pennsylvania	37	3.6%
Michigan	33	3.2%
North Carolina	32	3.1%
New Jersey	32	3.1%
Maryland	28	2.7%
Arizona	23	2.2%
Nevada	23	2.2%
Ohio	23	2.2%
South Carolina	23	2.2%
Alabama	20	1.9%
Virginia	14	1.3%
Louisiana	12	1.2%
Massachusetts	10	1%
Colorado	9	0.9%
Connecticut	9	0.9%
Indiana	9	0.9%
Tennessee	7	0.7%
Kentucky	6	0.6%
Missouri	6	0.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Product	Issue	Company response	Source
November 4, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 3, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
October 15, 2026	Debt or credit management	Charged upfront or unexpected fees	Closed with explanation	consumerfinance.gov
October 14, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 12, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
October 11, 2026	Credit card	Other features, terms, or problems	In progress	consumerfinance.gov
October 9, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 9, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
October 7, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
September 26, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
September 23, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
September 23, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
September 22, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
September 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
September 22, 2026	Credit reporting or other personal consumer reports	Credit monitoring or identity theft protection services	In progress	consumerfinance.gov
September 22, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
September 20, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
September 17, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
September 16, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
September 16, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
September 15, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
September 15, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
September 11, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
September 10, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
September 8, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
September 5, 2026	Credit reporting or other personal consumer reports	Credit monitoring or identity theft protection services	Closed with explanation	consumerfinance.gov
September 3, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
September 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
September 1, 2026	Credit reporting or other personal consumer reports	Identity theft protection or other monitoring services	Closed with explanation	consumerfinance.gov
August 31, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
August 29, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
August 25, 2026	Vehicle loan or lease	Getting a loan or lease	Closed with explanation	consumerfinance.gov
August 21, 2026	Credit reporting or other personal consumer reports	Credit monitoring or identity theft protection services	In progress	consumerfinance.gov
August 20, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
August 18, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
August 17, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
August 17, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
August 17, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
August 17, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
August 15, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
August 13, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
August 11, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
August 10, 2026	Credit reporting or other personal consumer reports	Credit monitoring or identity theft protection services	In progress	consumerfinance.gov
August 7, 2026	Debt collection	Attempts to collect debt not owed	In progress	consumerfinance.gov
August 6, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
July 31, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
July 27, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
July 26, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
July 22, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
July 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.