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Data / Consumer complaints / Open Dealer Exchange, LLC / Vehicle loan or lease

Open Dealer Exchange, LLC: 36 CFPB complaints about vehicle loan or lease, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Open Dealer Exchange, LLC drew 36 consumer complaints about vehicle loan or lease in the CFPB database in the three years to November 6, 2026, 3.5% of its 1,039 complaints in that time. The most common issue was “Getting a loan or lease”. The company responded on time to 91.7% of them, and 0.0% closed with monetary or other relief.

The request: Watch Open Dealer Exchange, LLC: each new CFPB complaint about vehicle loan or lease by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet vehicle loan or lease in California

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 36Complaints, last 3 years
  • 3.5%Share of the company's complaints
  • 91.7%Responded on time
  • 0.0%Closed with relief
  • Aug 25, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 2026719.4%
12 months to Nov 6, 20251027.8%
12 months to Nov 6, 20241952.8%

Issues

IssueComplaintsShare
Getting a loan or lease2672.2%
Improper use of your report616.7%
Credit monitoring or identity theft protection services12.8%
Incorrect information on your report12.8%
Managing the loan or lease12.8%
Struggling to pay your loan12.8%

How the company responded

Company responseComplaintsShare
Closed with explanation36100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California719.4%
Texas616.7%
Nevada411.1%
Florida38.3%
Pennsylvania38.3%
Illinois25.6%
Michigan25.6%
Oklahoma25.6%
Arizona12.8%
Delaware12.8%
Georgia12.8%
Kentucky12.8%
North Carolina12.8%
New York12.8%
South Carolina12.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
August 25, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
July 1, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
June 27, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
March 16, 2026Vehicle loan or leaseCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
March 11, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
February 20, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
December 23, 2025Vehicle loan or leaseImproper use of your reportClosed with explanationconsumerfinance.gov
November 4, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
March 19, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
February 19, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
February 15, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
January 16, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
January 16, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
January 16, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
January 16, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
January 15, 2025Vehicle loan or leaseImproper use of your reportClosed with explanationconsumerfinance.gov
November 7, 2024Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
October 16, 2024Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
September 30, 2024Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 30, 2024Vehicle loan or leaseImproper use of your reportClosed with explanationconsumerfinance.gov
September 3, 2024Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
August 25, 2024Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
July 24, 2024Vehicle loan or leaseImproper use of your reportClosed with explanationconsumerfinance.gov
June 20, 2024Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 6, 2024Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.