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Data / Consumer complaints / Newport Intermediate Inc.

Newport Intermediate Inc.: 361 CFPB consumer complaints in the last 3 years

Newport Intermediate Inc. drew 361 consumer complaints in the CFPB database in the three years to November 6, 2026, and 410 since 2022. The largest group, 252, was about prepaid card, and the most common issue was “Trouble using the card” with 97. The company responded on time to 97.5% of the complaints, and 9.1% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 361Complaints, last 3 years
  • 410Complaints, all years
  • 97.5%Responded on time
  • 9.1%Closed with relief
  • 6Products
  • Nov 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6108
2025120
2024118
202362
20222

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Prepaid card25269.8%
Money transfer, virtual currency, or money service6618.3%
Credit card215.8%
Checking or savings account154.2%
Credit reporting or other personal consumer reports61.7%
Debt collection10.3%

Issues

IssueComplaintsShare
Trouble using the card9726.9%
Problem getting a card or closing an account6317.5%
Problem with a purchase or transfer5816.1%
Unexpected or other fees318.6%
Money was not available when promised164.4%
Other transaction problem143.9%
Confusing or missing disclosures133.6%
Fraud or scam123.3%
Managing an account113%
Problem with a purchase shown on your statement71.9%
Other features, terms, or problems51.4%
Advertising41.1%
Trouble using your card41.1%
Problem with a company's investigation into an existing problem30.8%
Unauthorized transactions or other transaction problem30.8%
Wrong amount charged or received30.8%
Credit monitoring or identity theft protection services20.6%
Incorrect information on your report20.6%
Problem caused by your funds being low20.6%
Problem with a lender or other company charging your account20.6%
Problem with customer service20.6%
Advertising and marketing, including promotional offers10.3%
Closing your account10.3%
Electronic communications10.3%
Fees or interest10.3%

How the company responded

Company responseComplaintsShare
Closed with explanation32890.9%
Closed with monetary relief339.1%

States

StateComplaintsShare
Florida4211.6%
California349.4%
Texas246.6%
New York164.4%
New Jersey154.2%
North Carolina102.8%
Pennsylvania102.8%
Connecticut92.5%
Georgia92.5%
Massachusetts92.5%
Michigan92.5%
Oregon92.5%
Virginia92.5%
Wisconsin82.2%
Ohio71.9%
Arizona61.7%
Minnesota51.4%
Washington51.4%
Illinois41.1%
Maryland41.1%
Missouri41.1%
South Carolina41.1%
Colorado30.8%
Indiana30.8%
Nevada30.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 4, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 28, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 27, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 26, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 25, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 23, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 20, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
October 20, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 19, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 16, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 15, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
October 14, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 8, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 7, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 7, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 7, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 1, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
September 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 29, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 28, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
September 25, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
September 21, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
September 17, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
September 12, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 11, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
September 10, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
September 3, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
September 2, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
August 31, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
August 27, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
August 26, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
August 23, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
August 7, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
August 5, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
August 3, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
July 21, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
July 20, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
July 17, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
July 13, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
July 7, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
July 7, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
July 4, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
June 30, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
June 27, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
June 26, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
June 19, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
June 18, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
June 17, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
June 16, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.