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Data / Consumer complaints / National Debt Relief LLC / Debt or credit management

National Debt Relief LLC: 338 CFPB complaints about debt or credit management, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

National Debt Relief LLC drew 338 consumer complaints about debt or credit management in the CFPB database in the three years to November 6, 2026, 80.9% of its 418 complaints in that time. The most common issue was “Didn't provide services promised”. The company responded on time to 89.9% of them, and 0.0% closed with monetary or other relief.

The request: Watch National Debt Relief LLC: each new CFPB complaint about debt or credit management by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 338Complaints, last 3 years
  • 80.9%Share of the company's complaints
  • 89.9%Responded on time
  • 0.0%Closed with relief
  • Oct 23, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202617852.7%
12 months to Nov 6, 202511534%
12 months to Nov 6, 20244513.3%

Issues

IssueComplaintsShare
Didn't provide services promised12537%
Charged upfront or unexpected fees6719.8%
Confusing or misleading advertising or marketing4413%
Unauthorized withdrawals or charges3911.5%
Problem with customer service329.5%
Confusing or missing disclosures319.2%

How the company responded

Company responseComplaintsShare
Closed with explanation338100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California5315.7%
Florida4011.8%
Texas236.8%
New York195.6%
Arizona175%
Maryland175%
Washington175%
Pennsylvania164.7%
Massachusetts133.8%
Tennessee123.6%
Virginia123.6%
Colorado103%
Michigan92.7%
Nevada82.4%
Minnesota72.1%
North Carolina72.1%
Mississippi61.8%
Kentucky51.5%
Louisiana51.5%
Ohio51.5%
Oklahoma51.5%
Indiana41.2%
Delaware30.9%
South Carolina30.9%
Utah30.9%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 23, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
October 22, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
October 21, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
October 20, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
October 20, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
October 19, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
October 18, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
October 16, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
October 16, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
October 15, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
October 12, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
October 8, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
October 5, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
October 2, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
October 2, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 27, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 24, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 24, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 21, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 19, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 19, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 17, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
September 13, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 7, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 5, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.