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Data / Consumer complaints / MortgagePros, LLC / Mortgage

MortgagePros, LLC: 61 CFPB complaints about mortgage, last 3 years

MortgagePros, LLC drew 61 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 89.7% of its 68 complaints in that time. The most common issue was “Applying for a mortgage or refinancing an existing mortgage”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 61Complaints, last 3 years
  • 89.7%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • Oct 25, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263862.3%
12 months to Nov 6, 20251829.5%
12 months to Nov 6, 202458.2%

Issues

IssueComplaintsShare
Applying for a mortgage or refinancing an existing mortgage3963.9%
Closing on a mortgage1321.3%
Struggling to pay mortgage69.8%
Improper use of your report23.3%
Trouble during payment process11.6%

How the company responded

Company responseComplaintsShare
Closed with explanation61100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Mississippi813.1%
Michigan69.8%
California58.2%
Georgia58.2%
Arizona46.6%
Indiana34.9%
Kentucky34.9%
Colorado23.3%
Illinois23.3%
Maine23.3%
North Carolina23.3%
Pennsylvania23.3%
South Carolina23.3%
Alabama11.6%
Connecticut11.6%
Delaware11.6%
Florida11.6%
Iowa11.6%
Idaho11.6%
Massachusetts11.6%
Maryland11.6%
Minnesota11.6%
New Jersey11.6%
Tennessee11.6%
Utah11.6%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 25, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 19, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 9, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 7, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 29, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 16, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 16, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 15, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 4, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 2, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 18, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 11, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 31, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 22, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 21, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 20, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 10, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 8, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 8, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 27, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 4, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 31, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 14, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 10, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.