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Data / Consumer complaints / MortgagePros, LLC

MortgagePros, LLC: 68 CFPB consumer complaints in the last 3 years

MortgagePros, LLC drew 68 consumer complaints in the CFPB database in the three years to November 6, 2026, and 74 since 2022. The largest group, 61, was about mortgage, and the most common issue was “Applying for a mortgage or refinancing an existing mortgage” with 39. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 68Complaints, last 3 years
  • 74Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Oct 25, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 635
202526
20246
20236
20221

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage6189.7%
Credit reporting or other personal consumer reports45.9%
Debt collection34.4%

Issues

IssueComplaintsShare
Applying for a mortgage or refinancing an existing mortgage3957.4%
Closing on a mortgage1319.1%
Struggling to pay mortgage68.8%
Improper use of your report57.4%
Communication tactics34.4%
Trouble during payment process11.5%
Unable to get your credit report or credit score11.5%

How the company responded

Company responseComplaintsShare
Closed with explanation68100%

States

StateComplaintsShare
Mississippi811.8%
California68.8%
Michigan68.8%
Georgia57.4%
Arizona45.9%
Florida34.4%
Indiana34.4%
Kentucky34.4%
Colorado22.9%
Illinois22.9%
Maine22.9%
North Carolina22.9%
New Jersey22.9%
Oregon22.9%
Pennsylvania22.9%
South Carolina22.9%
Tennessee22.9%
Alabama11.5%
Connecticut11.5%
Delaware11.5%
Iowa11.5%
Idaho11.5%
Massachusetts11.5%
Maryland11.5%
Minnesota11.5%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 25, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 19, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 9, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 7, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 29, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 16, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 16, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 15, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 4, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 2, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 18, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 11, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 31, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 22, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 21, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 20, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 10, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 8, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 8, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 27, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 4, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 31, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 14, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 10, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 5, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 28, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 14, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 7, 2026Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
March 19, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 17, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 20, 2026MortgageImproper use of your reportClosed with explanationconsumerfinance.gov
February 18, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 3, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 20, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
December 19, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 5, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 5, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
November 17, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 27, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 30, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 30, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 21, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 3, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 7, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 4, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 29, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 15, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 24, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
June 23, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.