Data / Consumer complaints / Loqbox US Inc
Loqbox US Inc: 92 CFPB consumer complaints in the last 3 years
Loqbox US Inc drew 92 consumer complaints in the CFPB database in the three years to November 6, 2026, and 130 since 2022. The largest group, 60, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 33. The company responded on time to 60.9% of the complaints, and 1.1% closed with monetary or other relief.
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Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in New York
- 92Complaints, last 3 years
- 130Complaints, all years
- 60.9%Responded on time
- 1.1%Closed with relief
- 6Products
- Sep 26, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 16 |
| 2025 | 28 |
| 2024 | 42 |
| 2023 | 37 |
| 2022 | 7 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 60 | 65.2% |
| Debt collection | 17 | 18.5% |
| Payday loan, title loan, personal loan, or advance loan | 8 | 8.7% |
| Credit card | 5 | 5.4% |
| Checking or savings account | 1 | 1.1% |
| Debt or credit management | 1 | 1.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 33 | 35.9% |
| Improper use of your report | 21 | 22.8% |
| Problem with a company's investigation into an existing problem | 10 | 10.9% |
| Attempts to collect debt not owed | 9 | 9.8% |
| False statements or representation | 4 | 4.3% |
| Getting a credit card | 3 | 3.3% |
| Took or threatened to take negative or legal action | 3 | 3.3% |
| Getting the loan | 2 | 2.2% |
| Problem when making payments | 2 | 2.2% |
| Closing an account | 1 | 1.1% |
| Credit monitoring or identity theft protection services | 1 | 1.1% |
| Didn't provide services promised | 1 | 1.1% |
| Struggling to pay your loan | 1 | 1.1% |
| Written notification about debt | 1 | 1.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 85 | 92.4% |
| Untimely response | 6 | 6.5% |
| Closed with non-monetary relief | 1 | 1.1% |
States
| State | Complaints | Share |
|---|---|---|
| New York | 19 | 20.7% |
| Florida | 16 | 17.4% |
| Texas | 11 | 12% |
| Georgia | 10 | 10.9% |
| Virginia | 6 | 6.5% |
| Michigan | 4 | 4.3% |
| Illinois | 3 | 3.3% |
| Massachusetts | 3 | 3.3% |
| New Jersey | 3 | 3.3% |
| Wisconsin | 3 | 3.3% |
| Tennessee | 2 | 2.2% |
| Arkansas | 1 | 1.1% |
| California | 1 | 1.1% |
| Connecticut | 1 | 1.1% |
| District of Columbia | 1 | 1.1% |
| Delaware | 1 | 1.1% |
| Kentucky | 1 | 1.1% |
| Maryland | 1 | 1.1% |
| Ohio | 1 | 1.1% |
| Oklahoma | 1 | 1.1% |
| Pennsylvania | 1 | 1.1% |
| South Carolina | 1 | 1.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 26, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| September 11, 2026 | Debt collection | False statements or representation | Untimely response | consumerfinance.gov |
| July 29, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| July 28, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| June 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| May 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| March 31, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 23, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 18, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| February 24, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| February 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 4, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| January 25, 2026 | Credit card | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 11, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 7, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| December 6, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 12, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 15, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 11, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 3, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 30, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 11, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 15, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 13, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 17, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 29, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 14, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 11, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| June 3, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| May 16, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 6, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 2, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| April 23, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 30, 2025 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| March 15, 2025 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| February 8, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 24, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| January 20, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 19, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 17, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 9, 2025 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| January 4, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 20, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 26, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 26, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 18, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 18, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| November 18, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.