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Data / Consumer complaints / HoldCo LLC / Money transfer, virtual currency, or money service

HoldCo LLC: 36 CFPB complaints about money transfer, virtual currency, or money service, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

HoldCo LLC drew 36 consumer complaints about money transfer, virtual currency, or money service in the CFPB database in the three years to November 6, 2026, 100.0% of its 36 complaints in that time. The most common issue was “Fraud or scam”. The company responded on time to 80.6% of them, and 8.3% closed with monetary or other relief.

The request: Watch HoldCo LLC: each new CFPB complaint about money transfer, virtual currency, or money service by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet money transfer, virtual currency, or money service in North Carolina

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 36Complaints, last 3 years
  • 100.0%Share of the company's complaints
  • 80.6%Responded on time
  • 8.3%Closed with relief
  • May 27, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261233.3%
12 months to Nov 6, 2025513.9%
12 months to Nov 6, 20241952.8%

Issues

IssueComplaintsShare
Fraud or scam2877.8%
Other service problem411.1%
Other transaction problem25.6%
Confusing or missing disclosures12.8%
Money was not available when promised12.8%

How the company responded

Company responseComplaintsShare
Closed with explanation3391.7%
Closed with monetary relief38.3%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
North Carolina822.2%
Texas411.1%
California38.3%
Florida38.3%
Arizona25.6%
Indiana25.6%
Michigan25.6%
New Jersey25.6%
Ohio25.6%
South Carolina25.6%
Tennessee25.6%
Colorado12.8%
Minnesota12.8%
Oregon12.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
May 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 8, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 2, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 1, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
April 1, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
March 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
February 18, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
February 17, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov
February 17, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with monetary reliefconsumerfinance.gov
February 8, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov
February 7, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
January 13, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
July 24, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 23, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
March 8, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
December 7, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
November 14, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
November 6, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 20, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 19, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 7, 2024Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
August 29, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 28, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 26, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 26, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.