Data / Consumer complaints / Hatfield, Inc.
Hatfield, Inc.: 122 CFPB consumer complaints in the last 3 years
Hatfield, Inc. drew 122 consumer complaints in the CFPB database in the three years to November 6, 2026, and 140 since 2022. The largest group, 43, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Incorrect information on your report” with 30. The company responded on time to 100.0% of the complaints, and 4.9% closed with monetary or other relief.
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- 122Complaints, last 3 years
- 140Complaints, all years
- 100.0%Responded on time
- 4.9%Closed with relief
- 7Products
- Oct 3, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 26 |
| 2025 | 60 |
| 2024 | 32 |
| 2023 | 20 |
| 2022 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 43 | 35.2% |
| Credit reporting or other personal consumer reports | 39 | 32% |
| Debt collection | 20 | 16.4% |
| Credit card | 10 | 8.2% |
| Checking or savings account | 7 | 5.7% |
| Money transfer, virtual currency, or money service | 2 | 1.6% |
| Prepaid card | 1 | 0.8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 30 | 24.6% |
| Attempts to collect debt not owed | 10 | 8.2% |
| Problem with a company's investigation into an existing problem | 8 | 6.6% |
| Problem with the payoff process at the end of the loan | 7 | 5.7% |
| Can't stop withdrawals from your bank account | 6 | 4.9% |
| False statements or representation | 6 | 4.9% |
| Managing an account | 6 | 4.9% |
| Problem when making payments | 6 | 4.9% |
| Issues with repayment | 4 | 3.3% |
| Loan payment wasn't credited to your account | 4 | 3.3% |
| Unexpected fees | 4 | 3.3% |
| Can't contact lender or servicer | 3 | 2.5% |
| Charged fees or interest you didn't expect | 3 | 2.5% |
| Improper use of your report | 3 | 2.5% |
| Problem with a purchase shown on your statement | 3 | 2.5% |
| Took or threatened to take negative or legal action | 3 | 2.5% |
| Getting a credit card | 2 | 1.6% |
| Confusing or misleading advertising or marketing | 1 | 0.8% |
| Getting a line of credit | 1 | 0.8% |
| Money was not available when promised | 1 | 0.8% |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 | 0.8% |
| Other features, terms, or problems | 1 | 0.8% |
| Problem with a lender or other company charging your account | 1 | 0.8% |
| Problem with additional add-on products or services | 1 | 0.8% |
| Received a loan you didn't apply for | 1 | 0.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 116 | 95.1% |
| Closed with monetary relief | 6 | 4.9% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 17 | 13.9% |
| Pennsylvania | 13 | 10.7% |
| Texas | 13 | 10.7% |
| Georgia | 10 | 8.2% |
| New York | 9 | 7.4% |
| California | 8 | 6.6% |
| Illinois | 8 | 6.6% |
| North Carolina | 8 | 6.6% |
| Virginia | 5 | 4.1% |
| Arizona | 4 | 3.3% |
| Louisiana | 3 | 2.5% |
| Michigan | 3 | 2.5% |
| Ohio | 3 | 2.5% |
| Connecticut | 2 | 1.6% |
| Kentucky | 2 | 1.6% |
| Maryland | 2 | 1.6% |
| Arkansas | 1 | 0.8% |
| Iowa | 1 | 0.8% |
| Indiana | 1 | 0.8% |
| Maine | 1 | 0.8% |
| Minnesota | 1 | 0.8% |
| Missouri | 1 | 0.8% |
| North Dakota | 1 | 0.8% |
| New Hampshire | 1 | 0.8% |
| Nevada | 1 | 0.8% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Unexpected fees | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Loan payment wasn't credited to your account | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| July 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | Closed with explanation | consumerfinance.gov |
| May 19, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| May 12, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| April 21, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| April 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| March 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| February 28, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| February 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with explanation | consumerfinance.gov |
| February 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| February 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Loan payment wasn't credited to your account | Closed with explanation | consumerfinance.gov |
| January 29, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Loan payment wasn't credited to your account | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 27, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| January 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 17, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| January 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 6, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| December 24, 2025 | Payday loan, title loan, personal loan, or advance loan | Unexpected fees | Closed with explanation | consumerfinance.gov |
| December 22, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 18, 2025 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| December 8, 2025 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | Closed with explanation | consumerfinance.gov |
| November 18, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| November 5, 2025 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| November 5, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| November 3, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| November 1, 2025 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with explanation | consumerfinance.gov |
| October 31, 2025 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| October 26, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 22, 2025 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| October 17, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 26, 2025 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 3, 2025 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | Closed with explanation | consumerfinance.gov |
| August 28, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 27, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 27, 2025 | Payday loan, title loan, personal loan, or advance loan | Unexpected fees | Closed with explanation | consumerfinance.gov |
| August 18, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 11, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 8, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 25, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| July 19, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 12, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Credit card complaints
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- Consumer complaints in Texas
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.