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Data / Consumer complaints / Hatfield, Inc.

Hatfield, Inc.: 122 CFPB consumer complaints in the last 3 years

Hatfield, Inc. drew 122 consumer complaints in the CFPB database in the three years to November 6, 2026, and 140 since 2022. The largest group, 43, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Incorrect information on your report” with 30. The company responded on time to 100.0% of the complaints, and 4.9% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 122Complaints, last 3 years
  • 140Complaints, all years
  • 100.0%Responded on time
  • 4.9%Closed with relief
  • 7Products
  • Oct 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 626
202560
202432
202320
20222

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report3024.6%
Attempts to collect debt not owed108.2%
Problem with a company's investigation into an existing problem86.6%
Problem with the payoff process at the end of the loan75.7%
Can't stop withdrawals from your bank account64.9%
False statements or representation64.9%
Managing an account64.9%
Problem when making payments64.9%
Issues with repayment43.3%
Loan payment wasn't credited to your account43.3%
Unexpected fees43.3%
Can't contact lender or servicer32.5%
Charged fees or interest you didn't expect32.5%
Improper use of your report32.5%
Problem with a purchase shown on your statement32.5%
Took or threatened to take negative or legal action32.5%
Getting a credit card21.6%
Confusing or misleading advertising or marketing10.8%
Getting a line of credit10.8%
Money was not available when promised10.8%
Money was taken from your bank account on the wrong day or for the wrong amount10.8%
Other features, terms, or problems10.8%
Problem with a lender or other company charging your account10.8%
Problem with additional add-on products or services10.8%
Received a loan you didn't apply for10.8%

How the company responded

Company responseComplaintsShare
Closed with explanation11695.1%
Closed with monetary relief64.9%

States

StateComplaintsShare
Florida1713.9%
Pennsylvania1310.7%
Texas1310.7%
Georgia108.2%
New York97.4%
California86.6%
Illinois86.6%
North Carolina86.6%
Virginia54.1%
Arizona43.3%
Louisiana32.5%
Michigan32.5%
Ohio32.5%
Connecticut21.6%
Kentucky21.6%
Maryland21.6%
Arkansas10.8%
Iowa10.8%
Indiana10.8%
Maine10.8%
Minnesota10.8%
Missouri10.8%
North Dakota10.8%
New Hampshire10.8%
Nevada10.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 16, 2026Payday loan, title loan, personal loan, or advance loanUnexpected feesClosed with explanationconsumerfinance.gov
September 11, 2026Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with explanationconsumerfinance.gov
September 2, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
July 9, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
June 30, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
May 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 18, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
May 12, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
April 21, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 11, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
March 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 28, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 10, 2026Payday loan, title loan, personal loan, or advance loanMoney was taken from your bank account on the wrong day or for the wrong amountClosed with explanationconsumerfinance.gov
February 8, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
February 8, 2026Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with explanationconsumerfinance.gov
January 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 28, 2026Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with explanationconsumerfinance.gov
January 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 27, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 17, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
January 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 6, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
December 24, 2025Payday loan, title loan, personal loan, or advance loanUnexpected feesClosed with explanationconsumerfinance.gov
December 22, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 18, 2025Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with explanationconsumerfinance.gov
December 8, 2025Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
November 18, 2025Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
November 5, 2025Payday loan, title loan, personal loan, or advance loanWas approved for a loan, but didn't receive the moneyClosed with explanationconsumerfinance.gov
November 5, 2025Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
November 3, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 1, 2025Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
October 31, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 26, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
October 17, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 26, 2025Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 3, 2025Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
August 28, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 27, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 27, 2025Payday loan, title loan, personal loan, or advance loanUnexpected feesClosed with explanationconsumerfinance.gov
August 18, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 11, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 8, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 25, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 19, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 12, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.