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Data / Consumer complaints / Hatfield, Inc. / Payday loan, title loan, personal loan, or advance loan

Hatfield, Inc.: 43 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Hatfield, Inc. drew 43 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 35.2% of its 122 complaints in that time. The most common issue was “Problem with the payoff process at the end of the loan”. The company responded on time to 100.0% of them, and 11.6% closed with monetary or other relief.

The request: Watch Hatfield, Inc.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 43Complaints, last 3 years
  • 35.2%Share of the company's complaints
  • 100.0%Responded on time
  • 11.6%Closed with relief
  • Sep 16, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261534.9%
12 months to Nov 6, 20252046.5%
12 months to Nov 6, 2024818.6%

Issues

IssueComplaintsShare
Problem with the payoff process at the end of the loan716.3%
Can't stop withdrawals from your bank account614%
Issues with repayment49.3%
Loan payment wasn't credited to your account49.3%
Problem when making payments49.3%
Unexpected fees49.3%
Can't contact lender or servicer37%
Charged fees or interest you didn't expect37%
Confusing or misleading advertising or marketing12.3%
Getting a line of credit12.3%
Incorrect information on your report12.3%
Money was taken from your bank account on the wrong day or for the wrong amount12.3%
Problem with additional add-on products or services12.3%
Received a loan you didn't apply for12.3%
Struggling to pay your loan12.3%
Was approved for a loan, but didn't receive the money12.3%

How the company responded

Company responseComplaintsShare
Closed with explanation3888.4%
Closed with monetary relief511.6%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Pennsylvania1227.9%
California614%
Arizona24.7%
Florida24.7%
Georgia24.7%
North Carolina24.7%
Texas24.7%
Virginia24.7%
Arkansas12.3%
Connecticut12.3%
Iowa12.3%
Indiana12.3%
Louisiana12.3%
Maryland12.3%
Maine12.3%
Michigan12.3%
Missouri12.3%
Nevada12.3%
New York12.3%
Ohio12.3%
Washington12.3%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 16, 2026Payday loan, title loan, personal loan, or advance loanUnexpected feesClosed with explanationconsumerfinance.gov
September 11, 2026Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with explanationconsumerfinance.gov
September 2, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
July 9, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
June 30, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
May 18, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
April 11, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
February 10, 2026Payday loan, title loan, personal loan, or advance loanMoney was taken from your bank account on the wrong day or for the wrong amountClosed with explanationconsumerfinance.gov
February 8, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
February 8, 2026Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with explanationconsumerfinance.gov
January 28, 2026Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with explanationconsumerfinance.gov
December 24, 2025Payday loan, title loan, personal loan, or advance loanUnexpected feesClosed with explanationconsumerfinance.gov
December 18, 2025Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with explanationconsumerfinance.gov
December 8, 2025Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
November 18, 2025Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
November 5, 2025Payday loan, title loan, personal loan, or advance loanWas approved for a loan, but didn't receive the moneyClosed with explanationconsumerfinance.gov
November 5, 2025Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
November 3, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 1, 2025Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
September 26, 2025Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 3, 2025Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
August 27, 2025Payday loan, title loan, personal loan, or advance loanUnexpected feesClosed with explanationconsumerfinance.gov
July 8, 2025Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with explanationconsumerfinance.gov
May 27, 2025Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
May 24, 2025Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.