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Data / Consumer complaints / Freedom Mortgage Company / Debt collection

Freedom Mortgage Company: 64 CFPB complaints about debt collection, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Freedom Mortgage Company drew 64 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 1.4% of its 4,467 complaints in that time. The most common issue was “Took or threatened to take negative or legal action”. The company responded on time to 98.4% of them, and 0.0% closed with monetary or other relief.

The request: Watch Freedom Mortgage Company: each new CFPB complaint about debt collection by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 64Complaints, last 3 years
  • 1.4%Share of the company's complaints
  • 98.4%Responded on time
  • 0.0%Closed with relief
  • Oct 21, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263859.4%
12 months to Nov 6, 20251218.8%
12 months to Nov 6, 20241421.9%

Issues

IssueComplaintsShare
Took or threatened to take negative or legal action2945.3%
Attempts to collect debt not owed1726.6%
False statements or representation1218.8%
Written notification about debt46.2%
Communication tactics11.6%
Threatened to contact someone or share information improperly11.6%

How the company responded

Company responseComplaintsShare
Closed with explanation6296.9%
In progress23.1%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas1421.9%
Florida812.5%
Georgia710.9%
California69.4%
New York46.2%
Illinois34.7%
Maryland34.7%
Arizona23.1%
New Jersey23.1%
South Carolina23.1%
Colorado11.6%
Indiana11.6%
Louisiana11.6%
Massachusetts11.6%
Michigan11.6%
Missouri11.6%
Mississippi11.6%
North Carolina11.6%
Nevada11.6%
Ohio11.6%
Pennsylvania11.6%
Washington11.6%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 21, 2026Debt collectionTook or threatened to take negative or legal actionIn progressconsumerfinance.gov
September 27, 2026Debt collectionFalse statements or representationIn progressconsumerfinance.gov
September 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 13, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 22, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 16, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 1, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
May 5, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 30, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 29, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 13, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 31, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 31, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 30, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 29, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
March 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 26, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 25, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 18, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.