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Data / Consumer complaints / First Portfolio Servicing Inc

First Portfolio Servicing Inc: 1,314 CFPB consumer complaints in the last 3 years

First Portfolio Servicing Inc drew 1,314 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,664 since 2020. The largest group, 525, was about credit card, and the most common issue was “Incorrect information on your report” with 287. The company responded on time to 99.7% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as FIRST PORTFOLIO SERVICING INC.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit card companyGet credit card in Texas
  • 1,314Complaints, last 3 years
  • 1,664Complaints, all years
  • 99.7%Responded on time
  • 0.0%Closed with relief
  • 8Products
  • Oct 23, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6405
2025460
2024378
2023290
202232
202164
202035

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit card52540%
Credit reporting or other personal consumer reports48436.8%
Debt collection25619.5%
Vehicle loan or lease413.1%
Checking or savings account30.2%
Prepaid card30.2%
Debt or credit management10.1%
Student loan10.1%

Issues

IssueComplaintsShare
Incorrect information on your report28721.8%
Improper use of your report16312.4%
Attempts to collect debt not owed1148.7%
Problem with a company's investigation into an existing problem957.2%
Fees or interest916.9%
Getting a credit card745.6%
Problem with a purchase shown on your statement644.9%
Took or threatened to take negative or legal action644.9%
Closing your account554.2%
Other features, terms, or problems534%
Problem when making payments503.8%
Trouble using your card463.5%
False statements or representation352.7%
Written notification about debt211.6%
Managing the loan or lease201.5%
Struggling to pay your bill171.3%
Advertising and marketing, including promotional offers131%
Communication tactics131%
Repossession90.7%
Electronic communications60.5%
Credit monitoring or identity theft protection services50.4%
Problems at the end of the loan or lease40.3%
Struggling to pay your loan30.2%
Threatened to contact someone or share information improperly30.2%
Getting a loan or lease20.2%

How the company responded

Company responseComplaintsShare
Closed with explanation1,31399.9%
In progress10.1%

States

StateComplaintsShare
Texas16812.8%
California16212.3%
Florida1189%
Georgia957.2%
Illinois665%
North Carolina604.6%
Ohio544.1%
Michigan453.4%
Pennsylvania423.2%
Maryland403%
New Jersey393%
Arizona372.8%
Nevada302.3%
Indiana292.2%
Alabama282.1%
Tennessee241.8%
Connecticut231.8%
Louisiana231.8%
South Carolina221.7%
Virginia191.4%
Washington171.3%
Colorado151.1%
Missouri151.1%
Wisconsin141.1%
Minnesota131%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 23, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 23, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 21, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 19, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 18, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 17, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
October 16, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 16, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 14, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 13, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 13, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
October 12, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
October 10, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 9, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 7, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 6, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 6, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 5, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
October 5, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 5, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 4, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 2, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 2, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 30, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 29, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
September 29, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 29, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 28, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 28, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
September 28, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
September 27, 2026Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 27, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 24, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
September 23, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 21, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 19, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 18, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
September 18, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 16, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 16, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 15, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.