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Data / Consumer complaints / First Help Financial, LLC

First Help Financial, LLC: 205 CFPB consumer complaints in the last 3 years

First Help Financial, LLC drew 205 consumer complaints in the CFPB database in the three years to November 6, 2026, and 239 since 2016. The largest group, 128, was about credit reporting or other personal consumer reports, and the most common issue was “Improper use of your report” with 92. The company responded on time to 97.6% of the complaints, and 3.4% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in New York
  • 205Complaints, last 3 years
  • 239Complaints, all years
  • 97.6%Responded on time
  • 3.4%Closed with relief
  • 6Products
  • Oct 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 693
202566
202444
202321
20226
20213
20205
20161

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports12862.4%
Vehicle loan or lease6330.7%
Debt collection73.4%
Credit card31.5%
Payday loan, title loan, personal loan, or advance loan31.5%
Mortgage10.5%

Issues

IssueComplaintsShare
Improper use of your report9244.9%
Incorrect information on your report3718%
Managing the loan or lease2713.2%
Repossession188.8%
Problems at the end of the loan or lease104.9%
Attempts to collect debt not owed42%
Getting a loan or lease42%
Problem with a company's investigation into an existing problem21%
Struggling to pay your loan21%
Applying for a mortgage or refinancing an existing mortgage10.5%
Can't contact lender or servicer10.5%
Communication tactics10.5%
Credit monitoring or identity theft protection services10.5%
False statements or representation10.5%
Getting a credit card10.5%
Problem when making payments10.5%
Took or threatened to take negative or legal action10.5%
Vehicle was repossessed or sold the vehicle10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation18590.2%
In progress136.3%
Closed with non-monetary relief42%
Closed with monetary relief31.5%

States

StateComplaintsShare
New York2813.7%
Florida2713.2%
Texas199.3%
Georgia178.3%
Massachusetts115.4%
Maryland115.4%
Illinois94.4%
California73.4%
South Carolina73.4%
New Jersey62.9%
Pennsylvania62.9%
Washington62.9%
Colorado52.4%
North Carolina52.4%
Tennessee52.4%
Connecticut42%
Nevada42%
Indiana31.5%
Louisiana31.5%
Ohio31.5%
Virginia31.5%
Arizona21%
District of Columbia21%
Kentucky21%
Alabama10.5%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 24, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 22, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 20, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 17, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 17, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 16, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 15, 2026Vehicle loan or leaseStruggling to pay your loanIn progressconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 13, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 9, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 6, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 3, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 28, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 21, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
September 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 11, 2026Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 10, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
September 8, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 8, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with monetary reliefconsumerfinance.gov
September 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 4, 2026Payday loan, title loan, personal loan, or advance loanVehicle was repossessed or sold the vehicleClosed with explanationconsumerfinance.gov
August 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 13, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
August 6, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 24, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 18, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 16, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with non-monetary reliefconsumerfinance.gov
July 15, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 14, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
July 12, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
July 8, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
July 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 29, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 23, 2026Vehicle loan or leaseManaging the loan or leaseClosed with non-monetary reliefconsumerfinance.gov
June 23, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 11, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
June 10, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with monetary reliefconsumerfinance.gov
June 9, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
June 6, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
May 31, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 30, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 29, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
May 28, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
May 25, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 11, 2026Vehicle loan or leaseManaging the loan or leaseClosed with non-monetary reliefconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.