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Data / Consumer complaints / FCI Lender Services Inc.

FCI Lender Services Inc.: 150 CFPB consumer complaints in the last 3 years

FCI Lender Services Inc. drew 150 consumer complaints in the CFPB database in the three years to November 6, 2026, and 499 since 2012. The largest group, 120, was about mortgage, and the most common issue was “Struggling to pay mortgage” with 61. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in California
  • 150Complaints, last 3 years
  • 499Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 5Products
  • Oct 20, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 651
202557
202437
202325
202227
202135
202040
201947
201841
201727
201640
201530
201420
201319
20123

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage12080%
Debt collection2315.3%
Debt or credit management42.7%
Credit reporting or other personal consumer reports21.3%
Checking or savings account10.7%

Issues

IssueComplaintsShare
Struggling to pay mortgage6140.7%
Trouble during payment process5134%
Took or threatened to take negative or legal action138.7%
Closing on a mortgage74.7%
Attempts to collect debt not owed64%
False statements or representation21.3%
Incorrect information on your report21.3%
Problem with customer service21.3%
Applying for a mortgage or refinancing an existing mortgage10.7%
Communication tactics10.7%
Confusing or missing disclosures10.7%
Problem with a lender or other company charging your account10.7%
Unauthorized withdrawals or charges10.7%
Written notification about debt10.7%

How the company responded

Company responseComplaintsShare
Closed with explanation150100%

States

StateComplaintsShare
California3120.7%
Florida2416%
Pennsylvania1610.7%
New Jersey117.3%
New York117.3%
Ohio85.3%
Illinois74.7%
Georgia64%
Michigan42.7%
Texas42.7%
Arizona32%
Iowa32%
Louisiana32%
Tennessee32%
Virginia32%
Connecticut21.3%
Maryland21.3%
Nevada21.3%
Hawaii10.7%
Kentucky10.7%
Maine10.7%
Missouri10.7%
North Carolina10.7%
Oregon10.7%
South Carolina10.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 20, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 18, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 6, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 5, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 1, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 1, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 24, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 24, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 31, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 18, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 15, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 30, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 23, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 15, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 28, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
May 26, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 17, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 15, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 5, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 30, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 20, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 4, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 3, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 23, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 9, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 19, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 19, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 12, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 11, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 9, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 6, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 2, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 21, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 9, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 9, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 8, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.