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Data / Consumer complaints / Fay Servicing, LLC / Debt collection

Fay Servicing, LLC: 49 CFPB complaints about debt collection, last 3 years

Fay Servicing, LLC drew 49 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 3.7% of its 1,330 complaints in that time. The most common issue was “False statements or representation”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 49Complaints, last 3 years
  • 3.7%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • Oct 14, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261224.5%
12 months to Nov 6, 20252449%
12 months to Nov 6, 20241326.5%

Issues

IssueComplaintsShare
False statements or representation1836.7%
Attempts to collect debt not owed1428.6%
Written notification about debt918.4%
Took or threatened to take negative or legal action612.2%
Communication tactics12%
Electronic communications12%

How the company responded

Company responseComplaintsShare
Closed with explanation49100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Virginia612.2%
Florida510.2%
Illinois510.2%
Georgia36.1%
New Jersey36.1%
New York36.1%
Texas36.1%
Arizona24.1%
Indiana24.1%
Michigan24.1%
Missouri24.1%
Ohio24.1%
Pennsylvania24.1%
Alabama12%
California12%
Colorado12%
District of Columbia12%
Hawaii12%
Maryland12%
Minnesota12%
South Carolina12%
Wisconsin12%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 14, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 15, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 10, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 16, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 13, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 17, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 2, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 20, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 7, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 26, 2025Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
August 18, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 18, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 5, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
August 4, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 31, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 27, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 3, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 25, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 24, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 7, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.