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Data / Consumer complaints / eToro USA LLC

eToro USA LLC: 54 CFPB consumer complaints in the last 3 years

eToro USA LLC drew 54 consumer complaints in the CFPB database in the three years to November 6, 2026, and 117 since 2019. The largest group, 46, was about money transfer, virtual currency, or money service, and the most common issue was “Money was not available when promised” with 12. The company responded on time to 92.6% of the complaints, and 1.9% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 54Complaints, last 3 years
  • 117Complaints, all years
  • 92.6%Responded on time
  • 1.9%Closed with relief
  • 2Products
  • Sep 21, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 624
202512
202416
20239
20228
202141
20206
20191

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Money was not available when promised1222.2%
Other service problem1018.5%
Fraud or scam814.8%
Managing an account814.8%
Other transaction problem814.8%
Trouble accessing funds in your mobile or digital wallet47.4%
Confusing or misleading advertising or marketing11.9%
Confusing or missing disclosures11.9%
Unexpected or other fees11.9%
Wrong amount charged or received11.9%

How the company responded

Company responseComplaintsShare
Closed with explanation5398.1%
Closed with monetary relief11.9%

States

StateComplaintsShare
Texas916.7%
Florida713%
California59.3%
New York59.3%
Pennsylvania47.4%
Massachusetts35.6%
Kansas23.7%
North Carolina23.7%
Utah23.7%
Alabama11.9%
Arizona11.9%
Iowa11.9%
Illinois11.9%
Maryland11.9%
Michigan11.9%
New Hampshire11.9%
Nevada11.9%
Oregon11.9%
South Carolina11.9%
Tennessee11.9%
Virginia11.9%
Washington11.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 28, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
August 21, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
August 17, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
August 6, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
July 11, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 28, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
June 17, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
May 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
May 5, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 30, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
April 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 26, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
April 10, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
March 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 12, 2026Money transfer, virtual currency, or money serviceWrong amount charged or receivedClosed with explanationconsumerfinance.gov
February 17, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
February 13, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 26, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
January 22, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
January 22, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
January 19, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
January 3, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
December 9, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
December 3, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
December 2, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
November 3, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 14, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
October 1, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 5, 2025Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
August 15, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 6, 2025Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
August 3, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
March 3, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
March 3, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
December 18, 2024Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
December 13, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 27, 2024Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
November 6, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 31, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 17, 2024Money transfer, virtual currency, or money serviceConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
May 14, 2024Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
April 9, 2024Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
March 31, 2024Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
March 27, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 26, 2024Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
March 25, 2024Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
March 12, 2024Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
March 12, 2024Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.