Data / Consumer complaints / eToro USA LLC
eToro USA LLC: 54 CFPB consumer complaints in the last 3 years
eToro USA LLC drew 54 consumer complaints in the CFPB database in the three years to November 6, 2026, and 117 since 2019. The largest group, 46, was about money transfer, virtual currency, or money service, and the most common issue was “Money was not available when promised” with 12. The company responded on time to 92.6% of the complaints, and 1.9% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 54Complaints, last 3 years
- 117Complaints, all years
- 92.6%Responded on time
- 1.9%Closed with relief
- 2Products
- Sep 21, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 24 |
| 2025 | 12 |
| 2024 | 16 |
| 2023 | 9 |
| 2022 | 8 |
| 2021 | 41 |
| 2020 | 6 |
| 2019 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Money transfer, virtual currency, or money service | 46 | 85.2% |
| Checking or savings account | 8 | 14.8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Money was not available when promised | 12 | 22.2% |
| Other service problem | 10 | 18.5% |
| Fraud or scam | 8 | 14.8% |
| Managing an account | 8 | 14.8% |
| Other transaction problem | 8 | 14.8% |
| Trouble accessing funds in your mobile or digital wallet | 4 | 7.4% |
| Confusing or misleading advertising or marketing | 1 | 1.9% |
| Confusing or missing disclosures | 1 | 1.9% |
| Unexpected or other fees | 1 | 1.9% |
| Wrong amount charged or received | 1 | 1.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 53 | 98.1% |
| Closed with monetary relief | 1 | 1.9% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 9 | 16.7% |
| Florida | 7 | 13% |
| California | 5 | 9.3% |
| New York | 5 | 9.3% |
| Pennsylvania | 4 | 7.4% |
| Massachusetts | 3 | 5.6% |
| Kansas | 2 | 3.7% |
| North Carolina | 2 | 3.7% |
| Utah | 2 | 3.7% |
| Alabama | 1 | 1.9% |
| Arizona | 1 | 1.9% |
| Iowa | 1 | 1.9% |
| Illinois | 1 | 1.9% |
| Maryland | 1 | 1.9% |
| Michigan | 1 | 1.9% |
| New Hampshire | 1 | 1.9% |
| Nevada | 1 | 1.9% |
| Oregon | 1 | 1.9% |
| South Carolina | 1 | 1.9% |
| Tennessee | 1 | 1.9% |
| Virginia | 1 | 1.9% |
| Washington | 1 | 1.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| July 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 28, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| June 17, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| May 27, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| May 5, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 2, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 30, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| April 26, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| April 10, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 12, 2026 | Money transfer, virtual currency, or money service | Wrong amount charged or received | Closed with explanation | consumerfinance.gov |
| February 17, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| February 13, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| January 26, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| January 22, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| January 22, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
| January 19, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| January 3, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| December 9, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| December 3, 2025 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| December 2, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| November 3, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| October 14, 2025 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| October 1, 2025 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| September 5, 2025 | Money transfer, virtual currency, or money service | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| August 15, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| August 6, 2025 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with explanation | consumerfinance.gov |
| August 3, 2025 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| March 3, 2025 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| March 3, 2025 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| December 18, 2024 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| December 13, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| November 27, 2024 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| November 6, 2024 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| October 31, 2024 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| October 17, 2024 | Money transfer, virtual currency, or money service | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| May 14, 2024 | Money transfer, virtual currency, or money service | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| April 9, 2024 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| March 31, 2024 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| March 27, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 26, 2024 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| March 25, 2024 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| March 12, 2024 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with explanation | consumerfinance.gov |
| March 12, 2024 | Money transfer, virtual currency, or money service | Other service problem | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Money transfer, virtual currency, or money service complaints
- Every company with Checking or savings account complaints
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- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.