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Data / Consumer complaints / Equifax, Inc. / Checking or savings account

Equifax, Inc.: 182 CFPB complaints about checking or savings account, last 3 years

Equifax, Inc. drew 182 consumer complaints about checking or savings account in the CFPB database in the three years to November 6, 2026, 0.1% of its 4,219,145 complaints in that time. The most common issue was “Opening an account”. The company responded on time to 100.0% of them, and 54.4% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every company for this productGet checking or savings account in Illinois
  • 182Complaints, last 3 years
  • 0.1%Share of the company's complaints
  • 100.0%Responded on time
  • 54.4%Closed with relief
  • Oct 13, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262714.8%
12 months to Nov 6, 202514177.5%
12 months to Nov 6, 2024147.7%

Issues

IssueComplaintsShare
Opening an account14780.8%
Incorrect information on your report94.9%
Problem with a lender or other company charging your account63.3%
Closing an account42.2%
Credit monitoring or identity theft protection services42.2%
Managing an account42.2%
Problem caused by your funds being low42.2%
Improper use of your report31.6%
Problem with a company's investigation into an existing problem10.5%

How the company responded

Company responseComplaintsShare
Closed with non-monetary relief9954.4%
Closed with explanation8345.6%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Illinois4122.5%
California2614.3%
New York168.8%
Florida158.2%
Pennsylvania126.6%
Texas116%
North Carolina94.9%
Arizona84.4%
Georgia84.4%
New Jersey63.3%
Ohio42.2%
Washington42.2%
Michigan31.6%
South Carolina31.6%
Virginia31.6%
Kentucky21.1%
Nevada21.1%
Tennessee21.1%
Alaska10.5%
Colorado10.5%
Indiana10.5%
Massachusetts10.5%
Mississippi10.5%
North Dakota10.5%
Wisconsin10.5%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 13, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
August 27, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 25, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
August 8, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
July 21, 2026Checking or savings accountIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
July 17, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
July 7, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
July 3, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
June 30, 2026Checking or savings accountOpening an accountClosed with non-monetary reliefconsumerfinance.gov
June 24, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
June 11, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
May 27, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
May 25, 2026Checking or savings accountImproper use of your reportClosed with explanationconsumerfinance.gov
May 3, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
April 30, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
April 10, 2026Checking or savings accountImproper use of your reportClosed with explanationconsumerfinance.gov
April 3, 2026Checking or savings accountClosing an accountClosed with non-monetary reliefconsumerfinance.gov
April 2, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
February 26, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
February 16, 2026Checking or savings accountOpening an accountClosed with non-monetary reliefconsumerfinance.gov
February 9, 2026Checking or savings accountOpening an accountClosed with non-monetary reliefconsumerfinance.gov
January 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 18, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
December 16, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
December 9, 2025Checking or savings accountOpening an accountClosed with non-monetary reliefconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.