Data / Consumer complaints / Entrata Inc.
Entrata Inc.: 295 CFPB consumer complaints in the last 3 years
Entrata Inc. drew 295 consumer complaints in the CFPB database in the three years to November 6, 2026, and 368 since 2021. The largest group, 280, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 154. The company responded on time to 28.5% of the complaints, and 0.0% closed with monetary or other relief.
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Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Texas
- 295Complaints, last 3 years
- 368Complaints, all years
- 28.5%Responded on time
- 0.0%Closed with relief
- 5Products
- Oct 17, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 104 |
| 2025 | 92 |
| 2024 | 92 |
| 2023 | 43 |
| 2022 | 36 |
| 2021 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 280 | 94.9% |
| Debt collection | 9 | 3.1% |
| Money transfer, virtual currency, or money service | 3 | 1% |
| Debt or credit management | 2 | 0.7% |
| Checking or savings account | 1 | 0.3% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 154 | 52.2% |
| Improper use of your report | 78 | 26.4% |
| Problem with a company's investigation into an existing issue | 21 | 7.1% |
| Problem with a company's investigation into an existing problem | 13 | 4.4% |
| Identity theft protection or other monitoring services | 10 | 3.4% |
| Attempts to collect debt not owed | 5 | 1.7% |
| False statements or representation | 3 | 1% |
| Credit monitoring or identity theft protection services | 2 | 0.7% |
| Charged upfront or unexpected fees | 1 | 0.3% |
| Managing an account | 1 | 0.3% |
| Other transaction problem | 1 | 0.3% |
| Overdraft, savings, or rewards features | 1 | 0.3% |
| Problem with fraud alerts or security freezes | 1 | 0.3% |
| Unable to get your credit report or credit score | 1 | 0.3% |
| Unauthorized withdrawals or charges | 1 | 0.3% |
| Unexpected or other fees | 1 | 0.3% |
| Written notification about debt | 1 | 0.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 281 | 95.3% |
| Untimely response | 14 | 4.7% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 49 | 16.6% |
| Florida | 47 | 15.9% |
| Georgia | 43 | 14.6% |
| California | 17 | 5.8% |
| Maryland | 17 | 5.8% |
| North Carolina | 16 | 5.4% |
| Virginia | 7 | 2.4% |
| Arizona | 6 | 2% |
| Michigan | 6 | 2% |
| Ohio | 6 | 2% |
| Pennsylvania | 6 | 2% |
| South Carolina | 6 | 2% |
| Colorado | 5 | 1.7% |
| Indiana | 5 | 1.7% |
| Minnesota | 5 | 1.7% |
| Nevada | 5 | 1.7% |
| New York | 5 | 1.7% |
| Tennessee | 5 | 1.7% |
| Connecticut | 4 | 1.4% |
| Illinois | 4 | 1.4% |
| Missouri | 4 | 1.4% |
| Mississippi | 4 | 1.4% |
| New Jersey | 3 | 1% |
| New Mexico | 3 | 1% |
| Arkansas | 2 | 0.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 17, 2026 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| October 5, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| September 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| September 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| September 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| September 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| September 21, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| September 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| September 9, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| September 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| September 5, 2026 | Credit reporting or other personal consumer reports | Identity theft protection or other monitoring services | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Money transfer, virtual currency, or money service | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Credit reporting or other personal consumer reports | Identity theft protection or other monitoring services | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 23, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| August 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 5, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| August 3, 2026 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| August 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Credit reporting or other personal consumer reports | Identity theft protection or other monitoring services | Closed with explanation | consumerfinance.gov |
| July 6, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| July 6, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Every company with Debt or credit management complaints
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- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.