Data / Consumer complaints / Enova International, Inc.
Enova International, Inc.: 3,117 CFPB consumer complaints in the last 3 years
Enova International, Inc. drew 3,117 consumer complaints in the CFPB database in the three years to November 6, 2026, and 6,145 since 2013. The largest group, 1,104, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Incorrect information on your report” with 591. The company responded on time to 99.8% of the complaints, and 0.5% closed with monetary or other relief. The CFPB records the company as ENOVA INTERNATIONAL, INC..
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- 3,117Complaints, last 3 years
- 6,145Complaints, all years
- 99.8%Responded on time
- 0.5%Closed with relief
- 8Products
- Oct 24, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 1,143 |
| 2025 | 1,193 |
| 2024 | 711 |
| 2023 | 471 |
| 2022 | 346 |
| 2021 | 328 |
| 2020 | 259 |
| 2019 | 207 |
| 2018 | 241 |
| 2017 | 162 |
| 2016 | 179 |
| 2015 | 230 |
| 2014 | 597 |
| 2013 | 78 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 1,104 | 35.4% |
| Credit reporting or other personal consumer reports | 963 | 30.9% |
| Debt collection | 962 | 30.9% |
| Credit card | 46 | 1.5% |
| Money transfer, virtual currency, or money service | 25 | 0.8% |
| Checking or savings account | 10 | 0.3% |
| Debt or credit management | 5 | 0.2% |
| Student loan | 2 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 591 | 19% |
| Charged fees or interest you didn't expect | 425 | 13.6% |
| Attempts to collect debt not owed | 397 | 12.7% |
| Improper use of your report | 279 | 9% |
| Took or threatened to take negative or legal action | 227 | 7.3% |
| Struggling to pay your loan | 191 | 6.1% |
| Problem with a company's investigation into an existing problem | 178 | 5.7% |
| False statements or representation | 116 | 3.7% |
| Written notification about debt | 81 | 2.6% |
| Getting a line of credit | 80 | 2.6% |
| Communication tactics | 75 | 2.4% |
| Problem when making payments | 62 | 2% |
| Getting the loan | 42 | 1.3% |
| Received a loan you didn't apply for | 41 | 1.3% |
| Problem with additional add-on products or services | 40 | 1.3% |
| Threatened to contact someone or share information improperly | 39 | 1.3% |
| Problem with the payoff process at the end of the loan | 38 | 1.2% |
| Credit monitoring or identity theft protection services | 29 | 0.9% |
| Electronic communications | 27 | 0.9% |
| Getting a credit card | 22 | 0.7% |
| Problem with cash advance | 15 | 0.5% |
| Problem with fraud alerts or security freezes | 15 | 0.5% |
| Loan payment wasn't credited to your account | 13 | 0.4% |
| Fraud or scam | 9 | 0.3% |
| Was approved for a loan, but didn't receive the money | 9 | 0.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 3,086 | 99% |
| Closed with non-monetary relief | 16 | 0.5% |
| In progress | 15 | 0.5% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 453 | 14.5% |
| Texas | 401 | 12.9% |
| Georgia | 195 | 6.3% |
| New Jersey | 172 | 5.5% |
| Virginia | 151 | 4.8% |
| Louisiana | 144 | 4.6% |
| California | 126 | 4% |
| Michigan | 119 | 3.8% |
| South Carolina | 118 | 3.8% |
| Ohio | 114 | 3.7% |
| Alabama | 110 | 3.5% |
| Tennessee | 108 | 3.5% |
| Arizona | 98 | 3.1% |
| Indiana | 70 | 2.2% |
| Missouri | 63 | 2% |
| Wisconsin | 56 | 1.8% |
| Mississippi | 55 | 1.8% |
| Washington | 54 | 1.7% |
| Kentucky | 44 | 1.4% |
| Arkansas | 43 | 1.4% |
| Illinois | 42 | 1.3% |
| Delaware | 39 | 1.3% |
| Oregon | 34 | 1.1% |
| North Carolina | 32 | 1% |
| Utah | 31 | 1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 24, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | In progress | consumerfinance.gov |
| October 22, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | In progress | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Debt collection | False statements or representation | In progress | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | In progress | consumerfinance.gov |
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | In progress | consumerfinance.gov |
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Credit card | Struggling to pay your bill | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Debt collection | Communication tactics | In progress | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with cash advance | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | In progress | consumerfinance.gov |
| October 16, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| October 14, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | In progress | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Received a loan you didn't apply for | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Credit reporting or other personal consumer reports complaints
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.