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Data / Consumer complaints / Enova International, Inc.

Enova International, Inc.: 3,117 CFPB consumer complaints in the last 3 years

Enova International, Inc. drew 3,117 consumer complaints in the CFPB database in the three years to November 6, 2026, and 6,145 since 2013. The largest group, 1,104, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Incorrect information on your report” with 591. The company responded on time to 99.8% of the complaints, and 0.5% closed with monetary or other relief. The CFPB records the company as ENOVA INTERNATIONAL, INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 3,117Complaints, last 3 years
  • 6,145Complaints, all years
  • 99.8%Responded on time
  • 0.5%Closed with relief
  • 8Products
  • Oct 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 61,143
20251,193
2024711
2023471
2022346
2021328
2020259
2019207
2018241
2017162
2016179
2015230
2014597
201378

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report59119%
Charged fees or interest you didn't expect42513.6%
Attempts to collect debt not owed39712.7%
Improper use of your report2799%
Took or threatened to take negative or legal action2277.3%
Struggling to pay your loan1916.1%
Problem with a company's investigation into an existing problem1785.7%
False statements or representation1163.7%
Written notification about debt812.6%
Getting a line of credit802.6%
Communication tactics752.4%
Problem when making payments622%
Getting the loan421.3%
Received a loan you didn't apply for411.3%
Problem with additional add-on products or services401.3%
Threatened to contact someone or share information improperly391.3%
Problem with the payoff process at the end of the loan381.2%
Credit monitoring or identity theft protection services290.9%
Electronic communications270.9%
Getting a credit card220.7%
Problem with cash advance150.5%
Problem with fraud alerts or security freezes150.5%
Loan payment wasn't credited to your account130.4%
Fraud or scam90.3%
Was approved for a loan, but didn't receive the money90.3%

How the company responded

Company responseComplaintsShare
Closed with explanation3,08699%
Closed with non-monetary relief160.5%
In progress150.5%

States

StateComplaintsShare
Florida45314.5%
Texas40112.9%
Georgia1956.3%
New Jersey1725.5%
Virginia1514.8%
Louisiana1444.6%
California1264%
Michigan1193.8%
South Carolina1183.8%
Ohio1143.7%
Alabama1103.5%
Tennessee1083.5%
Arizona983.1%
Indiana702.2%
Missouri632%
Wisconsin561.8%
Mississippi551.8%
Washington541.7%
Kentucky441.4%
Arkansas431.4%
Illinois421.3%
Delaware391.3%
Oregon341.1%
North Carolina321%
Utah311%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanImproper use of your reportClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanIn progressconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanIn progressconsumerfinance.gov
October 21, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionFalse statements or representationIn progressconsumerfinance.gov
October 21, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 20, 2026Payday loan, title loan, personal loan, or advance loanImproper use of your reportClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 20, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanIn progressconsumerfinance.gov
October 20, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 18, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 18, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 18, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 17, 2026Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionCommunication tacticsIn progressconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanProblem with cash advanceClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanIn progressconsumerfinance.gov
October 16, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 14, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 14, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanReceived a loan you didn't apply forClosed with explanationconsumerfinance.gov
October 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 12, 2026Payday loan, title loan, personal loan, or advance loanWas approved for a loan, but didn't receive the moneyClosed with explanationconsumerfinance.gov
October 12, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 12, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.