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Data / Consumer complaints / Creditly Corp. / Payday loan, title loan, personal loan, or advance loan

Creditly Corp.: 32 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Creditly Corp. drew 32 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 65.3% of its 49 complaints in that time. The most common issue was “Can't stop withdrawals from your bank account”. The company responded on time to 96.9% of them, and 53.1% closed with monetary or other relief.

The request: Watch Creditly Corp.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 32Complaints, last 3 years
  • 65.3%Share of the company's complaints
  • 96.9%Responded on time
  • 53.1%Closed with relief
  • Oct 23, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262681.2%
12 months to Nov 6, 2025515.6%
12 months to Nov 6, 202413.1%

Issues

IssueComplaintsShare
Can't stop withdrawals from your bank account1134.4%
Money was taken from your bank account on the wrong day or for the wrong amount515.6%
Can't contact lender or servicer39.4%
Charged fees or interest you didn't expect26.2%
Loan payment wasn't credited to your account26.2%
Problem with the payoff process at the end of the loan26.2%
Confusing or missing disclosures13.1%
Problem when making payments13.1%
Problem with additional add-on products or services13.1%
Problem with fraud alerts or security freezes13.1%
Problems receiving the advance13.1%
Received a loan you didn't apply for13.1%
Was approved for a loan, but didn't receive the money13.1%

How the company responded

Company responseComplaintsShare
Closed with monetary relief1753.1%
Closed with explanation1546.9%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Missouri721.9%
Florida412.5%
California39.4%
Alabama26.2%
Georgia26.2%
Michigan26.2%
Pennsylvania26.2%
South Carolina26.2%
Illinois13.1%
Louisiana13.1%
Massachusetts13.1%
Minnesota13.1%
New Jersey13.1%
Ohio13.1%
Oklahoma13.1%
Oregon13.1%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 23, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with monetary reliefconsumerfinance.gov
October 15, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 14, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
September 24, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with monetary reliefconsumerfinance.gov
August 22, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with monetary reliefconsumerfinance.gov
June 30, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with monetary reliefconsumerfinance.gov
June 17, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
June 10, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with explanationconsumerfinance.gov
June 2, 2026Payday loan, title loan, personal loan, or advance loanReceived a loan you didn't apply forClosed with explanationconsumerfinance.gov
May 29, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with explanationconsumerfinance.gov
May 22, 2026Payday loan, title loan, personal loan, or advance loanMoney was taken from your bank account on the wrong day or for the wrong amountClosed with explanationconsumerfinance.gov
May 20, 2026Payday loan, title loan, personal loan, or advance loanMoney was taken from your bank account on the wrong day or for the wrong amountClosed with monetary reliefconsumerfinance.gov
May 13, 2026Payday loan, title loan, personal loan, or advance loanMoney was taken from your bank account on the wrong day or for the wrong amountClosed with explanationconsumerfinance.gov
May 4, 2026Payday loan, title loan, personal loan, or advance loanMoney was taken from your bank account on the wrong day or for the wrong amountClosed with monetary reliefconsumerfinance.gov
April 23, 2026Payday loan, title loan, personal loan, or advance loanMoney was taken from your bank account on the wrong day or for the wrong amountClosed with explanationconsumerfinance.gov
April 22, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with monetary reliefconsumerfinance.gov
April 14, 2026Payday loan, title loan, personal loan, or advance loanWas approved for a loan, but didn't receive the moneyClosed with explanationconsumerfinance.gov
March 24, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with monetary reliefconsumerfinance.gov
February 19, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with monetary reliefconsumerfinance.gov
February 1, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with monetary reliefconsumerfinance.gov
January 31, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
January 21, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with monetary reliefconsumerfinance.gov
January 21, 2026Payday loan, title loan, personal loan, or advance loanProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
January 5, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with explanationconsumerfinance.gov
December 31, 2025Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with monetary reliefconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.