Data / Consumer complaints / Creditly Corp. / Payday loan, title loan, personal loan, or advance loan
Creditly Corp.: 32 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Creditly Corp. drew 32 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 65.3% of its 49 complaints in that time. The most common issue was “Can't stop withdrawals from your bank account”. The company responded on time to 96.9% of them, and 53.1% closed with monetary or other relief.
The request: Watch Creditly Corp.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 32Complaints, last 3 years
- 65.3%Share of the company's complaints
- 96.9%Responded on time
- 53.1%Closed with relief
- Oct 23, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 26 | 81.2% |
| 12 months to Nov 6, 2025 | 5 | 15.6% |
| 12 months to Nov 6, 2024 | 1 | 3.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Can't stop withdrawals from your bank account | 11 | 34.4% |
| Money was taken from your bank account on the wrong day or for the wrong amount | 5 | 15.6% |
| Can't contact lender or servicer | 3 | 9.4% |
| Charged fees or interest you didn't expect | 2 | 6.2% |
| Loan payment wasn't credited to your account | 2 | 6.2% |
| Problem with the payoff process at the end of the loan | 2 | 6.2% |
| Confusing or missing disclosures | 1 | 3.1% |
| Problem when making payments | 1 | 3.1% |
| Problem with additional add-on products or services | 1 | 3.1% |
| Problem with fraud alerts or security freezes | 1 | 3.1% |
| Problems receiving the advance | 1 | 3.1% |
| Received a loan you didn't apply for | 1 | 3.1% |
| Was approved for a loan, but didn't receive the money | 1 | 3.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with monetary relief | 17 | 53.1% |
| Closed with explanation | 15 | 46.9% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Missouri | 7 | 21.9% |
| Florida | 4 | 12.5% |
| California | 3 | 9.4% |
| Alabama | 2 | 6.2% |
| Georgia | 2 | 6.2% |
| Michigan | 2 | 6.2% |
| Pennsylvania | 2 | 6.2% |
| South Carolina | 2 | 6.2% |
| Illinois | 1 | 3.1% |
| Louisiana | 1 | 3.1% |
| Massachusetts | 1 | 3.1% |
| Minnesota | 1 | 3.1% |
| New Jersey | 1 | 3.1% |
| Ohio | 1 | 3.1% |
| Oklahoma | 1 | 3.1% |
| Oregon | 1 | 3.1% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with monetary relief | consumerfinance.gov |
| October 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with monetary relief | consumerfinance.gov |
| August 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with monetary relief | consumerfinance.gov |
| June 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with monetary relief | consumerfinance.gov |
| June 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| June 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Received a loan you didn't apply for | Closed with explanation | consumerfinance.gov |
| May 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with explanation | consumerfinance.gov |
| May 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with monetary relief | consumerfinance.gov |
| May 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with explanation | consumerfinance.gov |
| May 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with monetary relief | consumerfinance.gov |
| April 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with explanation | consumerfinance.gov |
| April 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with monetary relief | consumerfinance.gov |
| April 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| March 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with monetary relief | consumerfinance.gov |
| February 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with monetary relief | consumerfinance.gov |
| February 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with monetary relief | consumerfinance.gov |
| January 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| January 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with monetary relief | consumerfinance.gov |
| January 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| January 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| December 31, 2025 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with monetary relief | consumerfinance.gov |
Also on SpecStream
- All Creditly Corp. complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.