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Data / Consumer complaints / Credit Sage LLC

Credit Sage LLC: 96 CFPB consumer complaints in the last 3 years

Credit Sage LLC drew 96 consumer complaints in the CFPB database in the three years to November 6, 2026, and 103 since 2022. The largest group, 75, was about debt or credit management, and the most common issue was “Charged upfront or unexpected fees” with 33. The company responded on time to 77.1% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 96Complaints, last 3 years
  • 103Complaints, all years
  • 77.1%Responded on time
  • 0.0%Closed with relief
  • 6Products
  • Sep 17, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 652
202534
202410
20236
20221

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Charged upfront or unexpected fees3334.4%
Didn't provide services promised2121.9%
Confusing or misleading advertising or marketing1616.7%
False statements or representation44.2%
Confusing or missing disclosures33.1%
Credit monitoring or identity theft protection services33.1%
Improper use of your report33.1%
Attempts to collect debt not owed22.1%
Problem with a company's investigation into an existing problem22.1%
Problem with customer service22.1%
Identity theft protection or other monitoring services11%
Incorrect information on your report11%
Problem with a lender or other company charging your account11%
Problem with a purchase shown on your statement11%
Problem with fraud alerts or security freezes11%
Unable to get your credit report or credit score11%
Wrong amount charged or received11%

How the company responded

Company responseComplaintsShare
Closed with explanation7477.1%
Untimely response2222.9%

States

StateComplaintsShare
California1010.4%
Texas1010.4%
Florida77.3%
New York66.2%
Ohio66.2%
North Carolina55.2%
Missouri44.2%
Colorado33.1%
Georgia33.1%
Illinois33.1%
Nevada33.1%
Oregon33.1%
Alabama22.1%
Arizona22.1%
Delaware22.1%
Indiana22.1%
Kentucky22.1%
Maryland22.1%
Mississippi22.1%
Pennsylvania22.1%
South Carolina22.1%
Tennessee22.1%
Virginia22.1%
Washington22.1%
West Virginia22.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 17, 2026Debt or credit managementConfusing or misleading advertising or marketingUntimely responseconsumerfinance.gov
September 17, 2026Debt or credit managementDidn't provide services promisedUntimely responseconsumerfinance.gov
September 17, 2026Debt or credit managementConfusing or misleading advertising or marketingUntimely responseconsumerfinance.gov
September 14, 2026Debt or credit managementDidn't provide services promisedUntimely responseconsumerfinance.gov
September 13, 2026Debt or credit managementCharged upfront or unexpected feesUntimely responseconsumerfinance.gov
September 10, 2026Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesUntimely responseconsumerfinance.gov
September 10, 2026Debt or credit managementDidn't provide services promisedUntimely responseconsumerfinance.gov
September 3, 2026Debt or credit managementCharged upfront or unexpected feesUntimely responseconsumerfinance.gov
September 3, 2026Debt or credit managementDidn't provide services promisedUntimely responseconsumerfinance.gov
September 3, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
August 31, 2026Debt or credit managementConfusing or misleading advertising or marketingUntimely responseconsumerfinance.gov
August 28, 2026Debt or credit managementCharged upfront or unexpected feesUntimely responseconsumerfinance.gov
August 27, 2026Debt or credit managementDidn't provide services promisedUntimely responseconsumerfinance.gov
August 26, 2026Debt or credit managementDidn't provide services promisedUntimely responseconsumerfinance.gov
August 19, 2026Debt or credit managementCharged upfront or unexpected feesUntimely responseconsumerfinance.gov
August 17, 2026Debt or credit managementProblem with customer serviceUntimely responseconsumerfinance.gov
August 14, 2026Debt or credit managementDidn't provide services promisedUntimely responseconsumerfinance.gov
August 2, 2026Debt or credit managementConfusing or misleading advertising or marketingUntimely responseconsumerfinance.gov
July 23, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 22, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
June 20, 2026Checking or savings accountProblem with a lender or other company charging your accountUntimely responseconsumerfinance.gov
June 17, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
June 11, 2026Debt or credit managementCharged upfront or unexpected feesUntimely responseconsumerfinance.gov
June 10, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
May 30, 2026Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
May 19, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
May 18, 2026Debt or credit managementCharged upfront or unexpected feesUntimely responseconsumerfinance.gov
May 12, 2026Debt or credit managementCharged upfront or unexpected feesUntimely responseconsumerfinance.gov
May 8, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 28, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
April 21, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
April 20, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
April 17, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 17, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
April 10, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
April 9, 2026Credit reporting or other personal consumer reportsProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
April 8, 2026Credit reporting or other personal consumer reportsIdentity theft protection or other monitoring servicesClosed with explanationconsumerfinance.gov
April 1, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
March 24, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
March 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 19, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 16, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
March 15, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
March 12, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
March 9, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
March 7, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
February 23, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
February 19, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
January 28, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
January 20, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.