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Data / Consumer complaints / Credit Card Acquisitions Group / Debt collection

Credit Card Acquisitions Group: 155 CFPB complaints about debt collection, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Credit Card Acquisitions Group drew 155 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 78.7% of its 197 complaints in that time. The most common issue was “Attempts to collect debt not owed”. The company responded on time to 0.6% of them, and 0.0% closed with monetary or other relief.

The request: Watch Credit Card Acquisitions Group: each new CFPB complaint about debt collection by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 155Complaints, last 3 years
  • 78.7%Share of the company's complaints
  • 0.6%Responded on time
  • 0.0%Closed with relief
  • Oct 9, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20267347.1%
12 months to Nov 6, 20256843.9%
12 months to Nov 6, 2024149%

Issues

IssueComplaintsShare
Attempts to collect debt not owed5938.1%
Took or threatened to take negative or legal action3723.9%
Written notification about debt3623.2%
False statements or representation159.7%
Communication tactics63.9%
Electronic communications10.6%
Threatened to contact someone or share information improperly10.6%

How the company responded

Company responseComplaintsShare
Untimely response14492.9%
Closed with explanation117.1%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas4428.4%
California1711%
Florida159.7%
Pennsylvania117.1%
Ohio74.5%
Idaho63.9%
North Carolina53.2%
Georgia42.6%
Louisiana42.6%
Mississippi42.6%
New York42.6%
South Carolina42.6%
Arizona31.9%
Illinois31.9%
Massachusetts31.9%
Arkansas21.3%
Missouri21.3%
Oklahoma21.3%
Virginia21.3%
Wisconsin21.3%
Alabama10.6%
Iowa10.6%
Indiana10.6%
Kentucky10.6%
Michigan10.6%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 9, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
October 8, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
October 4, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
September 24, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 22, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 20, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 15, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
August 25, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
August 23, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
August 15, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
August 13, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
August 13, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
August 11, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
August 7, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
July 31, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
July 23, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
July 20, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
July 9, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
July 6, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
July 6, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
July 4, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
June 30, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
June 30, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
June 9, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
June 8, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.